Client Identification
Full legal name, date of birth, government ID details, and contact information to create a primary client record and support identity verification.
A well-structured intake package reduces risk, speeds engagement, and documents consent and conflicts. It creates a defensible record of client identity, scope, fees, and required legal disclosures while enabling consistent onboarding across matters.
Law firms, in-house legal teams, solo practitioners, and clinic operators use intake documents to start matters and manage client data consistently.
Consistent intake reduces follow-up questions, supports fee collection, and preserves evidence of client consent and disclosures for later review.
Often reviews conflict search results, approves engagement scope, and signs engagement letters. The managing attorney is responsible for setting billing expectations and confirming the firm accepts the representation.
Handles initial client contact, collects identification and intake forms, enters data into case management, and coordinates signatures and payments to complete onboarding efficiently.
Full legal name, date of birth, government ID details, and contact information to create a primary client record and support identity verification.
Parties, related entities, and prior matters listed to allow a complete conflict search before accepting representation or scheduling work.
Plain-language description of the matter, deliverables, and exclusions so both client and counsel share an agreed scope of work.
Retainer amount, hourly rates or flat fees, billing cycle, and payment methods documented to avoid future disputes about fees.
Client consent for electronic delivery, HIPAA or data-sharing notices where applicable, and permissions for third-party disclosures.
List of supporting items requested (IDs, corporate documents, contracts) with fields tracking receipt and upload status.
| Field | Configuration |
|---|---|
| Authentication | Email link with optional SMS code for added signer assurance. |
| Conditional Fields | Show or hide fields based on matter type to reduce signer confusion. |
| Template | Save standard intake as a reusable template to speed onboarding. |
| Integrations | Connect to case management (Clio), CRM (Salesforce), or document storage (Google Workspace). |
Use platforms that accept PDF, DOCX, and fillable forms and that integrate with your practice management and storage solutions.
Choose a platform that supports audit trails, conditional fields, and common integrations to minimize manual steps and maintain secure records.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (premium tier) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Provide W-9 upon payer request; collect before issuing reportable payments
File and furnish by Jan 31 for nonemployee compensation
Retain I-9 for 3 years after hire or 1 year after termination, whichever later (8 CFR §274a.2)
Individual returns due April 15; extensions to Oct 15 with Form 4868
Respond to HIPAA access requests within federal timelines; retain documentation per 45 CFR §164.530(j)
| Document Type | Intake Form | Engagement Letter |
|---|---|---|
| Notarization Required | rarely | |
| Witnesses Needed | ||
| Legal Effect | informational | contractual when signed |
| Common Addendum | consent and id | fee schedule |
A solo practitioner uses a one-page intake to collect client details and retainer authorization.
An in-house legal team centralizes intake to route vendor matters and approvals.