Engagement Letter
Sets the parties, scope, and objectives; expressly documents client consent to representation and any limits on services.
A consolidated package reduces ambiguity, documents consent to representation and fees, and centralizes records for retention, audit, and potential disputes while enabling consistent electronic execution.
Usage spans small firms to large enterprises; adapt the package complexity to matter risk and regulatory requirements.
Sets the parties, scope, and objectives; expressly documents client consent to representation and any limits on services.
Describes tasks, milestones, and exclusions in measurable terms to avoid scope creep and support fee disputes or change orders.
Specifies billing rates, retainer amount or flat fee, billing cycle, and payment method; include late fee and trust accounting language if applicable.
Lists tangible outputs, delivery dates, and acceptance criteria so obligations and remedies are clear to both parties.
Defines privileged materials, permitted disclosures, and information-security expectations, including client data handling requirements.
Provides signer names, titles, dates, and any witness or notarization fields required by law or client policy.
| Field | Configuration |
|---|---|
| Template | Use a reusable template for consistent clauses and fields |
| Conditional Fields | Show or hide clauses based on case type or client selections |
| Authentication | Choose email, SMS code, or advanced signer verification |
| Notifications | Set reminders, expiry, and final delivery options |
Confirm platform security controls and retention features meet regulatory and client requirements before use.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Varies | Varies | Varies | Varies |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |
Tim Martin, Founder, Martin Properties, used an online client package to close tenant agreements remotely and reduce turnaround time.
John Butler, Founder, Fertility Centers of Illinois, standardized consent and fee agreements into a reusable package for patient intake.