Legal Cloud Security Policy

LEGAL CLOUD SECURITY POLICY

This Legal Cloud Security Policy (“Policy”) is made effective as of Effective Date: by and between Client Name: , with principal place of business at (hereinafter “Client”), and Service Provider Name: , with principal place of business at (hereinafter “Provider”).

RECITALS

WHEREAS, Client engages Provider to host, process, store, or transmit Client Data in Provider’s cloud environment and requires contractual assurances regarding security, privacy, and operational controls; and

WHEREAS, Provider maintains technical, administrative, and organizational measures designed to protect Client Data and is willing to document obligations and remedies relating to security and breach response; and

WHEREAS, the parties desire to set forth in this Policy the minimum security controls, audit rights, incident response obligations, and other protections that will govern Provider’s handling of Client Data.

NOW, THEREFORE, in consideration of the mutual covenants contained herein, and other good and valuable consideration, the receipt and sufficiency of which are acknowledged, the parties agree as follows:

1. DEFINITIONS

For purposes of this Policy: “Client Data” means all electronic data, text, images, audio, video, and other content provided by or on behalf of Client to Provider for storage, processing or transmission. “Subprocessor” means any third party engaged by Provider to process Client Data on behalf of Provider. “Confidential Information” has the meaning set forth in the parties’ underlying agreement and includes Client Data. Terms not otherwise defined herein have the meanings ascribed in the underlying agreement between the parties.

2. SCOPE

This Policy applies to all environments, systems, applications, and services operated by Provider that store, process, or transmit Client Data, including but not limited to hosted platforms, virtual machines, containers, managed services, and supporting infrastructure. Exceptions must be documented in writing and approved by Client’s designated security contact.

3. DATA CLASSIFICATION AND HANDLING

Provider shall adopt and maintain a documented data classification scheme that at minimum distinguishes Public, Internal, Confidential, and Regulated data. Client designates the classification applicable to Client Data as:

Provider shall handle Client Data in accordance with the applicable classification level, including implementation of access controls, encryption, retention and deletion consistent with Section 6 and Section 14.

4. ACCESS CONTROL

Provider shall apply the principle of least privilege and role-based access control for systems processing Client Data. Provider shall require unique authenticated identities; multifactor authentication shall be enforced for all administrative access to production environments. Provider shall maintain an auditable access log and shall remove or suspend accounts promptly upon termination of employment or contract.

Administrative and privileged access approval authority:

5. ENCRYPTION AND KEY MANAGEMENT

Provider shall encrypt Client Data in transit using industry-standard protocols (e.g., TLS) and shall encrypt Client Data at rest using AES-256 or equivalent. Key management responsibilities: Provider shall manage cryptographic keys in a manner that ensures confidentiality of keys and separation of duties. If Client elects to manage its own keys, such election shall be specified here:

6. INCIDENT RESPONSE AND BREACH NOTIFICATION

Provider shall maintain and exercise a documented incident response plan. Provider shall notify Client without undue delay and no later than Notification Timeframe: after becoming aware of a confirmed security incident materially affecting Client Data. Notification shall include a summary of the incident, scope, data types affected, remediation steps taken, and contact information for the incident response lead.

Incident response lead (Provider):

7. MONITORING, LOGGING, AND RETENTION

Provider shall capture and retain security logs sufficient to demonstrate compliance with access control, change management and incident investigations. Logs shall be retained for Log Retention Period (in days): days, unless otherwise required by law.

8. SUBPROCESSORS AND THIRD-PARTY SERVICE PROVIDERS

Provider shall not engage any Subprocessor to process Client Data without prior written consent, which consent may be given in advance for an enumerated list. Authorized Subprocessors (if any):

Provider shall flow down privacy and security obligations to Subprocessors through written agreements and shall remain liable for Subprocessor performance.

9. AUDIT RIGHTS AND CERTIFICATIONS

Provider shall maintain records and evidence of controls and shall, upon reasonable notice and subject to confidentiality protections, permit Client or Client’s designated auditor to perform audits at Provider’s facilities or systems. Provider shall provide copies of relevant third-party audit reports and certifications where not prohibited by contract, regulation, or confidentiality obligations. Applicable certifications:

10. BUSINESS CONTINUITY AND BACKUP

Provider shall implement documented backup, disaster recovery and business continuity plans designed to meet the recovery time objective (RTO): and recovery point objective (RPO): . Provider shall test recovery procedures at least Test Frequency: .

11. PERSONNEL SECURITY

Provider shall conduct pre-employment screening for personnel with access to Client Data consistent with role sensitivity and applicable law. Provider shall require personnel to execute confidentiality obligations and complete security training at hire and periodically thereafter. Background check scope:

12. DATA RESIDENCY, TRANSFER, AND DELETION

Client Data will be stored in Data Residency Location(s): . Transfers of Client Data across jurisdictions shall be conducted in compliance with applicable law and with equivalent protections. Upon termination or expiration, Provider shall securely delete or return Client Data within Data Return/Deletion Period: , and shall certify deletion upon request.

13. CONFIDENTIALITY

Provider shall treat Client Data as Confidential Information and shall not disclose Client Data except as necessary to perform the services or as required by law. Where disclosure is compelled by law, Provider shall provide timely notice to Client unless prohibited and shall cooperate with Client to seek protective measures.

14. LIMITATION OF LIABILITY AND INDEMNIFICATION

Each party’s liability for breach of confidentiality or unauthorized disclosure of Client Data shall be governed by the liability and indemnification provisions of the underlying agreement; to the extent inconsistent, the provisions that provide greater protection to the Client shall prevail. Provider shall indemnify and hold Client harmless from third-party claims arising from Provider’s breach of its obligations under this Policy, subject to any agreed limitations of liability contained in the underlying agreement.

15. TERM AND TERMINATION

This Policy shall commence on the Effective Date and shall remain in effect for the Term: unless earlier terminated in accordance with the underlying agreement. Termination of this Policy shall not relieve Provider of obligations regarding data deletion, confidentiality, or ongoing cooperation with investigations.

16. NOTICES

Notices to Client

Notices to Provider

17. AMENDMENTS, WAIVER, SEVERABILITY, COUNTERPARTS

Any amendment to this Policy must be in a writing signed by authorized representatives of both parties. Failure by either party to enforce any right or provision shall not constitute a waiver. If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. This Policy may be executed in counterparts, each of which constitutes an original and all of which constitute one instrument.

18. GOVERNING LAW; ENTIRE AGREEMENT

This Policy shall be governed by the laws chosen in the underlying agreement. To the extent the governing law is not specified elsewhere, select Governing Law: . This Policy, together with the underlying agreement, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior proposals and communications.

19. MISCELLANEOUS CONTROLS AND ACKNOWLEDGEMENTS

The following controls or conditions are acknowledged and agreed (check all that apply):

Multi-factor authentication required for administrative access Encryption at rest required Regular backups and tested recovery

Additional controls or required mitigations:

20. CERTIFICATIONS AND AUDIT MATERIALS

Provider shall produce upon request documentation demonstrating implementation of the controls described in this Policy, subject to reasonable confidentiality protections. Evidence or report titles and dates:

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