Scope
Define what laws, regulations, and business units the manual covers and list any excluded activities for clarity.
A clear manual reduces legal risk by documenting required controls, decision rights, and retention rules. It supports enforceability, demonstrates adherence to ESIGN and UETA where electronic processes apply, and provides an evidentiary trail for audits or enforcement actions. Well-scoped manuals improve consistency across teams and simplify onboarding and regulatory responses.
Organizations create manuals to coordinate legal, HR, finance, and IT processes and to provide auditable standards for staff.
Copies are referenced by internal auditors, external examiners, and legal counsel during reviews and incident response.
Define what laws, regulations, and business units the manual covers and list any excluded activities for clarity.
Specify owners, approvers, and reviewers for each compliance process, including contact details and backup delegates.
Step-by-step operational procedures for key controls, approvals, filing workflows, and exception handling with version history.
Retention rules, storage locations, access controls, and audit log requirements mapped to regulatory citations.
KPIs, internal audit schedules, incident reporting procedures, and periodic certification checklists.
Process for updating the manual, notifying stakeholders, and documenting regulatory or business drivers for changes.
| Field | Configuration |
|---|---|
| Signer Order | Set sequential or parallel routing per approval matrix. |
| Required Fields | Mark signature, date, and initial fields as mandatory. |
| Authentication | Select email, SMS, or advanced authentication as required. |
| Retention | Enable auto-archive and audit trail retention per schedule. |
Verify platform certifications and retention features before relying on electronic records for regulatory compliance.
Provide upon payer request; no fixed federal deadline.
To employees by Jan 31 each year.
Due to recipients and IRS by Jan 31.
Paper filings due Feb 28; electronic Mar 31.
Form 1040 due April 15; extension to Oct 15 with Form 4868.
Policy text and citations finalized for review.
Legal and business sign-offs completed and recorded.
Designated officer signs and the effective date is set.
Manual published and notifications sent to stakeholders.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial (no credit card) | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |