Case Identifier
Include matter name, internal ID, docket number if available, and brief description of the dispute or investigation context.
A formal hold preserves evidence, documents chain-of-custody, and reduces legal risk by demonstrating timely, documented preservation steps required by courts and regulators.
Clear sender and recipient roles speed preservation actions and create a defensible record for later review.
The General Counsel authorizes the hold, defines legal scope, and coordinates with outside counsel and senior management to ensure corporate direction is followed and documented.
The Records Manager implements preservation instructions, tags repositories, coordinates IT holds, and documents actions taken for each custodian and data source.
Include matter name, internal ID, docket number if available, and brief description of the dispute or investigation context.
State the date preservation begins; this date anchors the duty to preserve and supports chain-of-custody documentation.
List custodians, date ranges, systems, file types, and physical locations that must be preserved, including cloud mailboxes and collaboration tools.
Specify actions custodians must take: stop deletion, preserve devices, collect paper files, and notify IT of potential device preservation needs.
Provide concrete IT steps: suspend auto-delete policies, snapshot mailboxes, retain backups, and capture system logs where relevant.
Identify the approving attorney or compliance officer and include signature, printed name, title, and date for accountability.
| Field | Setting |
|---|---|
| Authentication | Use email link + optional SMS code for signer verification |
| Template | Store a reusable Legal Conflict Hold template with version control |
| Retention Tag | Apply a retention label (e.g., 7 years) to preserved data |
| Audit Trail | Enable full logging of notices, acknowledgements, and IT actions |
These capabilities let legal and IT automate holds, collect evidence, and preserve metadata for defensibility.
Send the hold as soon as litigation is reasonably anticipated
Request custodian acknowledgement within a defined business-day period
Apply technical holds immediately after notice issuance
Send reminders until matter closure or lift date
Document official hold termination and archive actions
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |