Scope
Specify which disputes are covered and any carved‑out matters.
A clear agreement narrows procedural disputes, reduces litigation costs, and preserves business relationships by providing structured resolution steps and enforceable remedies.
Organizations and individuals use this agreement to manage risk before disputes arise and to ensure a consistent process if conflict occurs.
The agreement suits any party seeking to control timing, costs, privacy, and finality of dispute resolution rather than leaving those matters to default court procedures.
Specify which disputes are covered and any carved‑out matters.
Set steps: negotiation, mediation, arbitration, or court litigation fallback.
Describe selection method, qualifications, and tie‑breaking procedures.
Allocate payment responsibilities, deposits, and fee shifting rules.
Define limits on disclosure and permitted exceptions.
State venue, governing law, and whether interim relief is allowed.
| Field | Configuration |
|---|---|
| Signing Order | Sequential or parallel based on who must sign first |
| Authentication | Email plus SMS or KBA for higher assurance |
| Notice Fields | Auto-populate notice recipients and addresses |
| Retention | Set automatic archiving and export rules |
Select a platform that captures intent, provides an audit trail, and supports required authentication and retention.
Ensure the platform you use supports ESIGN/UETA compliance and any industry‑specific requirements such as HIPAA BAA or 21 CFR Part 11 when applicable.
Specify days for written notice and cure opportunities
State required mediation calendar window
Set timeline for initiating arbitration
Provide process for emergency injunctive relief
Track applicable state deadlines for claim filing
Formal written notice is provided to the other party.
Parties attempt good‑faith negotiation within agreed days.
If unresolved, mediation scheduled with agreed mediator.
If mediation fails, arbitration proceeds to final award.
A regional supplier included mediation then arbitration
An employer used a stepwise process: negotiation, neutral review, then arbitration
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |