Scope
Describe the document and data categories covered, processing purpose, and geographic or temporal limits so obligations are narrowly tailored and enforceable.
Clear instructions reduce compliance risk, improve operational consistency, and document decisions needed for audits or legal disputes. They also set expectations for signers and processors, and establish the technical and administrative safeguards required for regulated data.
Coordination among privacy, legal, and operations ensures instructions are enforceable and operationally realistic.
Describe the document and data categories covered, processing purpose, and geographic or temporal limits so obligations are narrowly tailored and enforceable.
List responsible parties (controller, processor, approver), their contact details, and escalation paths for incidents or disputes.
Enumerate specific fields and sensitivity levels (PII, PHI, financial), noting classification and any special handling rules.
Specify encryption, authentication, access control, logging, retention, and secure disposal methods required for covered data.
State retention triggers, review intervals, legal bases for retention periods, and secure deletion or archival procedures.
Require audit trails, change logs, and evidence artifacts (signed instructions, access logs, incident reports) to support compliance proofs.
| Field | Configuration |
|---|---|
| Signer order | Sequential or parallel per approval needs |
| Authentication | Email link, SMS code, or stronger KBA |
| Retention capture | Enable automatic export to archival storage |
| Audit trail | Record IP, timestamp, and action logs |
Maintain an audit trail and secure storage after distribution to preserve evidentiary value and meet retention rules.
Publish within 30 days after final legal sign-off.
Review annually or when law or process changes.
Respond within 30 days for access or deletion demands.
Notify leadership and regulators per policy timelines.
Perform retention audits every 12 months.
| Criteria | Electronic Signature | Digital Signature |
|---|---|---|
| Definition | any electronic mark | pki-based cryptographic signature |
| Legal status | accepted under esign/ueta | accepted; stronger non-repudiation |
| Typical use | contracts, forms | fda records, high-assurance filings |
| Evidence | audit trail records | certificate chain and hash |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |