Scope
Identify record types, systems, and business units covered by the policy; include electronic and physical records.
A documented retention policy reduces litigation exposure, ensures compliance with statutes and regulations, and clarifies responsibilities for records management across teams. It supports defensible disposal, reduces storage costs, and preserves evidence integrity when legal holds are required.
Cross-functional governance and periodic review keep the policy current and defensible as laws, systems, and business needs change.
Identify record types, systems, and business units covered by the policy; include electronic and physical records.
Assign retention lengths per record category tied to statutory or business requirements and list the legal basis for each period.
Define data custodians, access permissions, and approved user roles for retrieval and oversight.
Specify secure deletion, shredding, or permanent archive processes and who approves disposal actions.
Explain how to suspend disposition for litigation, investigations, or audits and how holds are tracked and released.
Describe periodic audits, policy review cadence, and recordkeeping of retention decisions and changes.
| Field | Configuration |
|---|---|
| Retention Rule | Time-based policy with start trigger |
| Legal Hold Workflow | Toggle to suspend disposals and notify custodians |
| Access Controls | Role-based permissions and audit logging |
| Audit Trail | Immutable logs with timestamps and user IDs |
Ensure platform controls match policy requirements for audit trails, secure storage, and role-based access before rolling out to users.
Keep for 3 years from filing; 6 years if income understated (IRC §6501(a)).
Retain for 3 years after hire or 1 year after termination, whichever is later (8 CFR §274a.2).
Retain privacy and security records for 6 years (45 CFR §164.530(j)).
Broker-dealer books and records retained for 6 years; communications 3 years (17 CFR §240.17a-4).
Immediate suspension of normal disposal upon notice; document hold activation date.
The General Counsel typically reviews and approves policy language, ensures alignment with statutory obligations, and authorizes legal holds; the role provides binding legal interpretation and escalation authority.
The Records Manager implements retention schedules, coordinates with IT for technical enforcement, documents disposals, and reports compliance metrics to leadership and auditors.
Optica centralized records management to standardize retention across portfolios, reducing uncertainty in audits.
A mid-size real estate firm digitized lease files and applied consistent retention.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA required) | Yes | Yes | No | No |