Scope
Define claims covered (contractual, tort, statutory) and any carve-outs such as injunctions, intellectual property, or employment-specific claims.
A well-drafted dispute resolution agreement reduces litigation uncertainty, sets predictable timelines and costs, and specifies an enforceable procedure under the Federal Arbitration Act and applicable state law. It protects contractual expectations and can limit lengthy, costly court battles while preserving access to urgent remedies when needed.
Dispute resolution agreements are used across corporate, commercial, employment, vendor, and consumer contracts to allocate dispute risk and streamline remedies.
Parties should confirm signatory authority and consider state-specific enforceability limits before finalizing the clause.
Define claims covered (contractual, tort, statutory) and any carve-outs such as injunctions, intellectual property, or employment-specific claims.
Specify steps: notice, negotiation, mediation, arbitration or litigation; include timelines and escalation triggers for each stage.
Set arbitration rules, seat, administrator (if any), number of arbitrators, and whether class actions are waived.
Designate the state law governing interpretation and whether the Federal Arbitration Act applies to enforceability.
Allocate filing, administrative, arbitrator fees, and attorney fees, and state any prevailing-party fee-shifting or cap arrangements.
Address confidentiality of proceedings, evidence treatment, and permitted disclosures for regulatory or court-ordered requirements.
| Field | Configuration |
|---|---|
| Signers | Ordered or parallel signing based on roles |
| Authentication | Email link, SMS code, or stronger ID verification |
| Notifications | Automatic reminders and completion receipts |
| Storage | Archive signed PDF and audit trail in contract repository |
Choose an eSignature platform that supports secure signing, an audit trail, and required authentication levels for legal enforceability.
Ensure chosen tools meet ESIGN and UETA standards and preserve records in read-only format with tamper evidence for future enforcement.
30–60 days to provide written notice of dispute
15–30 days for good-faith settlement discussions
60–90 days to complete mediation before arbitration
File arbitration within 120 days after mediation fails
Immediate filing allowed to preserve rights
General Counsel reviews and approves terms to align dispute procedures with corporate litigation strategy, balancing enforceability and business continuity considerations.
A CFO or designated corporate officer signs in capacity to bind the entity and confirm financial and fee-shifting provisions are acceptable.
A small supplier adds a mediation-first clause to avoid costly court suits.
A clinic includes confidentiality and HIPAA carve-outs before arbitration.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |