Scope
Define which disputes are covered and note any carve-outs (e.g., injunctive relief, IP ownership).
A concise dispute resolution clause reduces litigation risk, controls timing and cost, and increases certainty about applicable rules and forums. Properly drafted clauses preserve party intent and improve enforceability under federal and state e-signature laws such as the ESIGN Act (15 U.S.C. ch. 96) and applicable state UETA provisions.
Parties frequently review and negotiate these clauses before signature; tailored language is recommended for regulated industries and cross-border transactions.
Define which disputes are covered and note any carve-outs (e.g., injunctive relief, IP ownership).
Specify mediation, arbitration (binding or non-binding), or court litigation and any multi-step escalation.
State the governing law and the rules that will apply to procedure and interpretation.
Identify jurisdiction, physical or virtual forum, and whether RON or remote hearings are permitted.
Describe appointment process for mediator/arbitrator, including any approved panels or institutions.
Allocate responsibility for filing fees, arbitrator fees, attorneys' fees, and whether the prevailing party recovers costs.
| Field | Configuration |
|---|---|
| Signature Order | Sequential or parallel signer sequencing |
| Authentication | Email link, SMS code, or KBA as needed |
| Reminders | Automatic reminders and expiration settings |
| Storage | Encrypted archival with audit trail retention |
Verify platform support for secure eSignatures, audit trails, and required authentication before e-execution.
Commonly 30–60 days to notify the other party of a dispute
30 days to cure performance defects before escalation
Schedule mediation within 60–90 days after notice
File demand within time stated in the clause, often 90 days
Follow statute of limitations under governing law
Template finalized and approved by counsel.
All parties sign and record execution date.
Formal dispute notice delivered per clause.
Mediation, arbitration, or court decision concludes matter.
| Criteria | Mediation Clause | Arbitration Clause |
|---|---|---|
| Binding | ||
| Timeline | flexible | faster, structured |
| Discovery Scope | limited | more controlled |
| Appealability | high | very limited |
A company general counsel or delegated officer typically has authority to bind the entity. Confirm board or corporate resolutions for large obligations and record the delegation for enforceability.
Operational staff may sign under explicit delegation for routine contracts. Ensure written authority and a clearly identified title in the signature block to prevent later challenges.
Have final document ready for all signers and witnesses.
Verify ID per state notary rules or RON identity-proofing.
Witness signs in notary presence if required by state law.
Notary completes certificate and signs/seals.
Retain recording for RON per state retention rules.
Distribute notarized copies to parties and retain originals.
Notary records transaction per state journal rules.
Verify receiving jurisdiction accepts RON or e-notarization.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial, no credit card | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |