Scope of Services
Define what the DVS will verify, acceptable evidence types, frequency of rechecks, and any exclusions or limits on use of verification results.
A clear DVS Agreement allocates risk, documents consent for using personal data, and specifies verification standards and retention. It supports regulatory compliance and evidentiary value for audits or disputes under ESIGN and state law.
The agreement is usually completed by the contracting organization and the DVS provider, typically coordinated by legal or compliance personnel before operations begin.
Review and signature commonly involve in-house counsel or authorized officers, with copies retained by compliance and records teams for the retention period specified in the contract.
Define what the DVS will verify, acceptable evidence types, frequency of rechecks, and any exclusions or limits on use of verification results.
Specify identity-proofing methods (ID analysis, biometrics, KBA), minimum confidence thresholds, and remediation for failed checks.
Require documented subject consent, permitted disclosures, purpose limitation, and procedures for revocation of consent.
Require encryption, audit logs, incident reporting timelines, and retention of A/V notarization records where RON is used.
Allocate responsibility for incorrect verifications, caps on damages, and indemnities for third-party claims arising from misuse.
Define data return or deletion, portability of verification records, and continuity measures on contract expiration or termination.
Select a platform that supports required formats, strong audit trails, and any industry compliance (for example HIPAA or 21 CFR Part 11) before e-executing the agreement.
| Field | Configuration |
|---|---|
| Signing Order | Sequential or parallel signer flow |
| Authentication | Email link, SMS code, or KBA |
| Audit Trail | Enable IP, timestamp, and event logs |
| Storage Policy | Encrypted retention with access control |
Typical requested turnaround: 3–7 business days
Signed copies delivered immediately upon completion
Retention runs from effective date
Follow contract deletion schedule
Provide logs within contractual SLA
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |