Engagement Letter
Defines scope of representation, responsibilities, exclusions, and termination conditions; provides the foundation for billing, conflicts checks, and scheduling expectations between client and firm.
Use this packet to set clear expectations about rates, billing cycles, retainers, and expense reimbursement; reduce billing disputes; document consent for electronic delivery and e-signature; and provide the legal basis for fee collection and trust accounting under applicable state rules.
Legal Fee Agreement Packets are used by law firms, solo practitioners, in-house legal teams, and clients to document fee arrangements and consent to billing terms.
Using a standardized packet reduces disputes and supports auditability for billing and trust account handling across jurisdictions.
The attorney responsible for the engagement signs to accept terms, approves fee structures, and authorizes retainer deposits. Lead counsel must ensure the packet matches firm billing policies, complies with state bar rules, and is retained in client files for audit and trust reconciliation purposes.
The client or authorized representative must sign to indicate consent to rates, billing cadence, and electronic delivery. The signatory should confirm identity matches official ID, review dispute and termination clauses, and retain a copy for tax and recordkeeping purposes.
A mid-size litigation firm standardized a packet to include retainer terms, hourly rates, and expense authorization for new clients.
A corporate legal department used a packet for outside counsel engagement, defining fee caps, escalation contact, and invoice approval workflow.
Defines scope of representation, responsibilities, exclusions, and termination conditions; provides the foundation for billing, conflicts checks, and scheduling expectations between client and firm.
Sets hourly rates or flat fees, associates' rate matrices, contingency percentages, billing increments, and adjustments for travel or expedited work to avoid ambiguity in invoicing.
Specifies retainer amount, allocation to trust or operating account, replenishment triggers, refund conditions, and accounting procedures consistent with state bar trust rules and firm practice.
Lists reimbursable expense categories, approval thresholds, third-party vendor pass-through, tax treatment, and required receipts to reduce later disputes over out-of-pocket charges.
Authorizes electronic invoicing, automatic payment methods if applicable, late fee application, and dispute notice procedures including deadlines for written challenges.
Provides mediation or arbitration clauses, choice of governing law, venue selection, and steps for fee review prior to collection or lien actions.
| Field | Configuration |
|---|---|
| Upload | PDF or DOCX accepted |
| Signer Roles | Add client and counsel role names |
| Authentication | Email, SMS, KBA, or SSO |
| Notifications | Set reminders and copy addresses |
Electronic signing requires compatible file formats, signer authentication choices, and secure storage to meet legal and regulatory obligations.
Before substantive work begins; often at engagement start.
Issued upon first billing period or milestone completion.
Standard net 30 unless alternative is agreed.
Client must notify of billing disputes within 30 days.
Maintain agreement for minimum federal periods and firm policy.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |