Scope
Defines custodians, document types, systems, and date ranges that the hold covers; reduces ambiguity about what to preserve.
A formal Legal Hold Agreement creates a documented, auditable preservation instruction that helps meet ESIGN/UETA standards for electronic records handling and reduces the risk of sanctions for spoliation. It clarifies responsibilities and evidence custody during disputes or regulatory review.
A written notice and confirmation workflow ensures custodians receive, acknowledge, and understand preservation duties to support defensible discovery and regulatory response.
Defines custodians, document types, systems, and date ranges that the hold covers; reduces ambiguity about what to preserve.
Technical and administrative instructions for suspending deletion, collecting backups, disabling automated purges, and preserving forensic images where needed.
A signed or electronically acknowledged receipt by custodians confirming they understand and will comply with the hold.
Specifies how long the hold remains in effect, periodic review cadence, and criteria for release or modification.
Guidance on internal confidentiality, distribution limits, and handling of privileged information during preservation.
Records issuance, acknowledgments, modifications, and custodian communications to establish a defensible preservation record.
| Field | Configuration |
|---|---|
| Notice Template | Pre-filled hold text with variable fields for custodian and dates |
| Acknowledgment Type | Electronic signature or checkbox with timestamp |
| Notification Channels | Email, SMS, or in-platform alerts |
| Retention Log | Centralized, read-only audit records for legal review |
Choose a platform that supports secure storage, exportable audit records, and configurable signer authentication to align with legal and IT evidence requirements.
Send hold immediately upon reasonably anticipating litigation.
Request custodian acknowledgment within 3–7 business days.
Reassess scope and compliance every 30–90 days during active matters.
Retention runs from effective date unless otherwise specified.
Issue written release when hold no longer necessary.
Legal or compliance determines a preservation trigger and documents scope.
Formal written notice sent to custodians with clear instructions.
Custodians confirm receipt and preservation actions, logged in audit trail.
Legal and IT review compliance and address exceptions during the matter.
A company receives a demand letter concerning product liability
A regulator opens an inquiry into billing practices
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Limited |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |