Scope
Define which document types, transactions, and departments the protocol governs, including explicit inclusions and exclusions.
A documented protocol reduces ambiguity about who may sign, how signatures are authenticated, and where records are filed. It helps meet ESIGN/UETA requirements, supports defensible retention, and lowers the risk of enforceability disputes while providing a repeatable internal control for regulatory audits.
Legal, compliance, operations, and records teams usually draft and enforce the protocol; business unit leaders implement it in daily workflows.
Clear role assignments reduce processing delays and ensure that each executed record meets internal and external legal requirements.
Define which document types, transactions, and departments the protocol governs, including explicit inclusions and exclusions.
Identify authorized signers, delegation rules, and thresholds for executive versus delegated approvals with role-based limits.
Specify acceptable signature types (electronic, digital PKI, wet ink) and required authentication strength for each document class.
State whether notarization or RON is required, procedures for remote notarization, and recordkeeping obligations for audio/video.
List internal routing steps, external filing destinations, agency requirements, and who confirms successful submission.
Set retention periods, archival formats, and secure access controls consistent with IRS, HIPAA, SEC, and state rules.
| Field | Configuration |
|---|---|
| Signing Order | Sequential or parallel routing |
| Authentication | Email only | SMS | KBA | ID analysis |
| Attachments | Required supporting documents |
| Archive Location | Designated cloud or on-prem repository |
List required integrations, supported file formats, and minimum security controls for any signing platform used to execute the Protocol.
Ensure the chosen platform supports audit trails, BAA execution for PHI, and exportable signed PDFs that meet your retention and discovery needs.
3–7 business days
7–14 calendar days
1–5 business days
Varies by agency; follow their published deadlines
Within 30 days of execution
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.
I can process and execute all of these documents online with 100% compliance and built-in security.