Classification Levels
Define clear tiers (e.g., Public, Internal, Confidential, Legal Hold) and examples for each tier so employees can apply labels consistently in practice.
A clear policy reduces legal exposure, ensures consistent handling of privileged and regulated records, and supports defensible preservation for litigation and audits. It aligns responsibilities across legal, records, IT, and business units and clarifies when stricter controls, such as encryption or limited distribution, are required under statutes like HIPAA or IRS rules.
Day-to-day adherence falls to document owners and employees who create, share, or process legally significant records; training ensures consistent application.
Serves as the policy owner and final authority for classification disputes, privilege determinations, and litigation-hold decisions. Coordinates with records and IT to set retention rules and review exceptions.
Maintains the classification taxonomy, enforces retention schedules, performs audits, and supports access requests and disposition. Works with business units to operationalize classification rules.
Define clear tiers (e.g., Public, Internal, Confidential, Legal Hold) and examples for each tier so employees can apply labels consistently in practice.
Assign document owners, custodians, and approvers with explicit responsibilities for labeling, access approvals, retention, and disposition decisions.
Specify required technical protections per level, such as role-based access, encryption in transit and at rest, and two-factor authentication for sensitive records.
Link classification to retention schedules and legal bases; include steps for archival, deletion, and secure disposal consistent with regulators.
Require logging of classification changes, access events, and periodic audits to demonstrate compliance and support discovery requests.
Define employee training cadence and a documented exception process that includes legal sign-off for nonstandard handling.
| Field | Configuration |
|---|---|
| Classification Field | Dropdown with enforced values and required selection |
| Owner Field | Auto-populate from organizational directory |
| Retention Tag | Apply schedule ID and disposition date |
| Access Control | Map to role-based groups and MFA requirement |
When using eSignature platforms, require solutions that support audit trails, BAAs for HIPAA data, and integration with the chosen repository to preserve signed records.
Annual review of classification and exceptions
Begins on Effective Date or record creation
Immediate preservation upon hold notice
Notify owners 90 days before planned deletion
Formal policy update every two years
A multinational legal team classifies supplier agreements as Confidential
A clinic labels intake forms as Protected Health Information
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Trial availability varies by plan | Trial availability varies by plan | Limited trial available | Limited trial available |
| Bulk Send | Yes — available on Premium and above | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |