Scope
Define documents, systems, and business units covered by the review policy, including electronic signatures and third-party processors.
A documented policy reduces compliance gaps, clarifies accountability, and supports defensible handling of legal records. It aligns procedures with ESIGN and UETA principles and helps demonstrate consistent controls for audits, regulatory reviews, and litigation preservation.
The policy is used by legal, compliance, and information security teams to standardize handling of legal documents across departments.
Cross-functional use ensures consistent safeguards for signatures, storage, vendor reviews, and incident response across the organization.
Responsible for final policy approval, interpretation, and escalation. Ensures the policy addresses regulatory obligations and coordinates legal review for vendor agreements and retention standards.
Responsible for technical controls, access management, encryption standards, and coordinating third-party security assessments tied to legal records and eSignature platforms.
Define documents, systems, and business units covered by the review policy, including electronic signatures and third-party processors.
List owners, reviewers, approvers, and escalation paths for security reviews and exceptions.
Specify acceptable signer authentication methods and when higher-assurance methods (KBA, MFA) are required.
State retention requirements, audit trail expectations, and reproducibility standards for electronic records.
Require security certifications, BAAs for HIPAA data, and periodic third-party assessments.
Describe reporting, forensic preservation, and notification steps for legal-data breaches.
| Field | Configuration |
|---|---|
| Reviewer Role | Legal | Security | Privacy assignments |
| Authentication | Email + optional SMS or KBA |
| Escalation Path | Auto-escalate after 3 business days |
| Delivery Method | Signed PDF with audit trail |
The policy should list required platform capabilities, supported file formats, and approved integrations before any vendor is used.
Review integration security, SSO options, and API access controls to ensure data flows comply with the policy and retention rules.
Full policy review and tabletop testing every 12 months.
Immediate review after any breach or near-miss.
Re-audit when vendor or processing location changes.
Update policy following material legal changes.
Triggered by mergers, acquisitions, or litigation.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Business Premium) | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.
We felt most comfortable with a SOC 2-certified vendor focused on ESIGN and UETA compliance.