Requester Details
Name, title, department, contact information, and date of request so approvers can verify authority and follow up with questions during intake or review.
A standardized request centralizes authorization, documents required metadata, and creates a retrievable trail for compliance and audits. It reduces misfiled records, clarifies who may access sensitive materials, and supports consistent retention and e-discovery practices across departments.
Use clear role-based approvals when submitting the request to avoid delays and ensure the right safeguards are applied.
General counsel or assigned case counsel who confirms privilege status and authorizes release into the legal repository; signs to attest that the material may be stored and accessed under the matter's confidentiality rules.
Records or information governance manager who assigns retention classification and confirms appropriate retention schedule and disposition instructions for the imported materials.
Name, title, department, contact information, and date of request so approvers can verify authority and follow up with questions during intake or review.
Origin of materials, collection method, producing party, and any chain-of-custody notes that affect evidentiary integrity or admissibility in future proceedings.
Itemized list of documents/media with filename, file type, approximate size, and number of items to support verification after import and to plan storage allocation.
Privilege, personally identifiable information, HIPAA-protected health information, or other sensitivity tags that determine access, encryption, and redaction requirements.
Role-based approvers and required signatures (electronic or manual) with clear escalation path to expedite critical or time-sensitive imports.
Retention class, legal basis, required retention period, and disposal instructions to ensure the imported content is managed according to policy and regulation.
| Field | Configuration |
|---|---|
| Requester | Required | user email + department lookup |
| Attachments | Allow PDF, DOCX, JPG | max 2GB total |
| Approvers | Role-based approval | sequential routing |
| Retention Tag | Dropdown | links to retention policy |
Verify integration points with records systems and test the full intake path end-to-end before production use.
Within 24–48 hours of submission
3–5 business days depending on counsel workload
2–4 business days after legal approval
1–3 business days after classification
Typically within 7–14 business days total
Intake portal records submission timestamp and requester details.
Legal confirms privilege or identifies confidentiality constraints.
Records manager tags retention class and disposition policy.
IT completes import, checksum verification, and marks request closed.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.
We use standardized intake forms to improve internal customer service and speed revenue recognition.