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Legal New Matter Template

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LEGAL NEW MATTER AGREEMENT

This Legal New Matter Agreement (the Agreement) is entered into as of the , between Firm Name: (Firm), and Client Name: (Client).

RECITALS

WHEREAS, Client seeks legal services in connection with the matter more fully described below; and

WHEREAS, Firm is willing to provide legal services to Client on the terms and conditions set forth in this Agreement; and

WHEREAS, the parties intend to set forth in writing the scope, fees, responsibilities and other material terms governing Firm's representation of Client in the new matter.

NOW, THEREFORE, in consideration of the mutual covenants herein, the parties agree as follows:

1. DEFINITIONS

In this Agreement, "Matter" means the legal services described in Section 2; "Fees" means amounts payable to Firm for professional services rendered; and "Expenses" means out-of-pocket disbursements reasonably incurred by Firm in connection with the Matter.

2. SCOPE OF ENGAGEMENT

Firm will provide legal services to Client regarding the matter described below. The services shall include legal advice, preparation of documents, negotiation, and representation before applicable tribunals or third parties as expressly agreed in writing. Firm shall not provide services beyond the scope set forth herein unless the parties execute a written amendment.

Excluded tasks:

3. CLIENT RESPONSIBILITIES

Client agrees to cooperate with Firm, provide all information and documents reasonably required for the representation, and to be truthful and prompt in communications. Failure to cooperate may result in suspension or termination of representation and Client remains responsible for Fees and Expenses incurred.

4. FEES, EXPENSES, AND BILLING

Unless otherwise agreed in writing, Fees will be billed on an hourly basis at Firm's customary rates for the attorneys and staff assigned to the Matter. Rates may be adjusted periodically and Firm will provide notice of rate changes.

Billing will occur on a basis. Client will timely pay invoices; unpaid balances are subject to interest at a rate of and collection costs.

5. RETAINER AND TRUST ACCOUNT

Retainer funds will be held in Firm's trust account and applied to Fees and Expenses as earned or incurred in accordance with applicable rules. Any unearned portion of the retainer will be returned to Client upon conclusion of the Matter, subject to offsets for outstanding Fees and Expenses.

6. CONFLICTS; CONSENT

Client represents that to the best of Client's knowledge no conflict of interest exists that would materially impair Firm's ability to represent Client in the Matter. Firm will conduct a conflicts check. If Firm identifies a potential conflict, Firm will disclose it and will not proceed without Client's informed consent.

7. CONFIDENTIALITY AND ATTORNEY-CLIENT PRIVILEGE

All communications between Firm and Client for the purpose of obtaining or providing legal advice are confidential and subject to the attorney-client privilege where applicable. Client authorizes Firm to disclose confidential information to retained experts or third parties only as necessary for the Matter and with Client's prior consent, except where disclosure is required by law or court order.

8. RECORDS, FILES, AND DATA RETENTION

Firm's work product, internal memoranda, and attorney work files are Firm property. Client is entitled to copies of substantive client files and documents provided by Client. Firm will retain client files for a minimum of following conclusion unless otherwise required by law.

9. TERMINATION

Either party may terminate this Agreement upon written notice. Upon termination, Client will pay Firm for all Fees and Expenses incurred through the effective date of termination, and Firm will deliver to Client all client-provided documents. Termination does not affect obligations that by their nature survive termination.

10. INDEMNIFICATION; LIMITATION OF LIABILITY

Client agrees to indemnify and hold Firm harmless from liabilities arising from Client's breach of this Agreement or from Client's failure to provide accurate information. To the maximum extent permitted by law, Firm's liability for any claim arising from this engagement shall be limited to the amount of Fees actually paid by Client to Firm for the Matter.

11. NOTICES

All notices under this Agreement shall be in writing and delivered by personal delivery, nationally recognized overnight courier, or certified mail, return receipt requested, to the addresses below or to such other address as a party may designate in writing.

12. AMENDMENTS; WAIVER; COUNTERPARTS

This Agreement may be amended only by a written instrument signed by both parties. No waiver of any provision will be effective unless in writing and signed by the party granting the waiver. This Agreement may be executed in counterparts, each of which is an original and all of which constitute one instrument.

13. GOVERNING LAW; ENTIRE AGREEMENT; SEVERABILITY

This Agreement shall be governed by and construed in accordance with the laws of the state specified by the parties below without regard to conflict-of-law principles. This Agreement constitutes the entire agreement between the parties concerning the Matter and supersedes all prior agreements. If any provision is held invalid, the remaining provisions shall remain in full force and effect.

14. MISCELLANEOUS

The parties each represent that they have authority to enter into this Agreement. Headings are for convenience only and do not affect interpretation. If any party is an entity, the signatory represents that they are authorized to bind that entity.

Firm Printed Name:

By:

Date:

Client Printed Name:

By:

Date:

Enter text✕

What the Legal New Matter Template Is and When It Applies

The Legal New Matter Template is a standardized engagement intake and opening document used by law firms and corporate legal teams to record client identity, matter scope, conflicts checks, budgeting and initial retainer terms. It centralizes essential intake fields, creates a consistent matter identifier, and provides a single record to trigger engagement letters, billing setups, and matter management workflows for subsequent case handling.

Why a Structured New Matter Template Matters

A consistent template reduces administrative delay, improves compliance with retention and conflict rules, and creates a clear record for billing, delegation, and risk management across legal, finance, and operations teams.

Why a Structured New Matter Template Matters

Who Typically Completes a New Matter Template

Law firms, corporate legal departments, and managed legal service teams use this template to standardize matter intake and ensure accurate recordkeeping.

  • Small law firms and solo practitioners handling client intake, conflicts screening, and engagement setup.
  • Corporate legal teams initiating vendor or litigation matters that require budget approvals and centralized tracking.
  • Legal operations and finance teams responsible for matter codes, billing setup, and compliance reporting.

When completed promptly and accurately, the template helps avoid fee disputes, missed deadlines, and incomplete conflict checks while supporting audit trails and retention policies.

Step-by-Step: Complete and Activate a New Matter

Follow these four core steps from intake to active matter status to ensure compliance, billing readiness, and workflow automation.

  • 01
    Collect Intake Data: Capture client details, matter summary and conflicts information accurately.
  • 02
    Run Conflicts Check: Use your conflicts database to identify and document any conflicts of interest.
  • 03
    Finalize Engagement Terms: Prepare and record the engagement letter, fees, and required signatures.
  • 04
    Create Matter Record: Assign matter ID, set billing codes, and route to practice group and finance.

How Electronic Completion and Routing Works

A digital workflow turns the completed template into an engagement packet, automating signature collection, archiving, and notifications across systems.

  • Upload Template: Import the template as PDF or DOCX and map fillable fields.
  • Assign Signers: Designate client and firm signers and set signing order where needed.
  • Authenticate Signers: Require email, SMS, or stronger authentication based on sensitivity.
  • Archive Record: Store executed packet with audit trail and backup copy.

Recommended Digital Workflow Settings

Configure these settings to align the template with electronic signature, authentication, and integration requirements for matter intake.

Field Configuration
Authentication Email link or SMS code; use KBA or 2FA for high-risk matters
Conditional Fields Show retainer fields only when paid retainer option selected
Audit Trail Enable full event logging, timestamps and IP addresses
Integrations Connect to matter management, billing, and cloud storage systems

Platform and Integration Considerations

Choose a platform that supports required authentication, audit trails, and integrations with practice management or finance systems.

  • Authentication Options: Email, SMS code, KBA, or advanced signer authentication for regulated matters
  • Integrations: Salesforce, NetSuite, Microsoft 365 and cloud storage connectors
  • Document Formats: PDF, DOCX and fillable form imports are supported

Ensure the chosen platform can produce audit-ready signed copies, support retention policies, and provide a BAA if HIPAA-protected information is present.

Essential Sections to Include in a Professional Template

A complete New Matter Template includes identity verification, scope and fees, signatures, and document attachments to support engagement and billing.

Client Identity

Full legal name, tax ID or EIN, primary business address and contact details to support due diligence and billing setup.

Matter Scope

Concise description of services, milestones and exclusions to prevent scope creep and clarify deliverables for client and team.

Fee Structure

Retainer amount, billing rates or flat fees, payment schedule and expense reimbursement terms for transparent financial expectations.

Conflicts Record

Documented conflicts check result, screening measures and approvals required before engagement activation.

Signature Blocks

Designated signature lines for client, firm partner, and date fields; note corporate signing authority where applicable.

Attachments

Supporting exhibits such as engagement letters, retention invoices, ID copies, and relevant prior agreements.

Security and Compliance Elements to Include

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest
Audit Trail: Timestamps, IP, and action log retained
Certifications: SOC 2 Type II and ISO 27001 available
HIPAA Support: BAA offered for protected health data
21 CFR Part 11: Controls available for FDA-regulated records
Accessibility: WCAG 2.0 Level AA compliance

Common Pitfalls When Preparing a New Matter

  • Incorrect client or entity name leading to contract disputes and payment routing errors.
  • Missing or vague scope language that creates ambiguity about deliverables and billing expectations.
  • Failure to obtain required signatures or to notarize when state law or client policy requires it.
  • Incomplete conflicts search or undocumented waivers that create ethical risk for the firm.

Consequences of Incomplete or Incorrect Templates

Billing Delays: Invoices delayed or denied
Regulatory Fines: Failure to retain records or meet requirements
Ethics Violations: Undisclosed conflicts create malpractice risk
Contract Voidance: Improper signatures may invalidate agreements
Tax Penalties: Incorrect payee data can trigger IRS penalties
Client Disputes: Ambiguous terms lead to fee disputes

Key Deadlines and Timing You Should Track

Certain administrative and regulatory deadlines affect matter opening, tax reporting, and employment forms; track each deadline in your matter management system.

W-9 Provision Timing:

Provide upon payer request; timely TIN avoids backup withholding

1099-NEC Deadline:

Issue to recipients by January 31 each year

Individual Tax Return:

Federal Form 1040 deadline is April 15 unless extended

I-9 Retention:

Retain I-9 forms per employment retention rules

FBAR Filing:

Due April 15 with automatic extension to October 15

Typical Matter Opening Milestones

Track these sequential stages from intake to active matter status to ensure timely setup and compliance.

01

Intake Submission

Client or intake specialist submits the completed template and supporting documents.

02

Conflicts Clearance

Conflicts check is performed and any necessary waivers documented and approved.

03

Engagement Approval

Partner or authorized signatory approves fees and scope, and engagement letter is prepared.

04

Matter Activation

Matter record created, billing codes assigned, and the team is notified to begin work.

eSignature Pricing and Feature Snapshot for Matter Intake

Compare basic pricing and key capabilities for rapid vendor assessment; signNow is listed first for parity and transparency.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Verify Verify Verify Verify
Bulk Send Yes Verify Verify Yes Verify
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Verify Verify Verify Verify

Common Questions When Using a New Matter Template

Answers to frequent issues related to execution, e-signature validity, notarization, and platform selection for matter intake.


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