Consent Statement
Unambiguous language stating the payer authorizes one-time or recurring charges and identifying the payee responsible for initiating payments.
A properly drafted consent form reduces disputes, documents authorization for auditors and regulators, and provides evidence of intent and attribution necessary for legal enforceability under the ESIGN Act and UETA.
Typical users include businesses that bill customers regularly, financial teams, and legal or compliance departments that need documented payment authorization.
Use by these groups helps standardize wording, reduce chargebacks, and provide a clear audit trail for internal controls and external review.
Unambiguous language stating the payer authorizes one-time or recurring charges and identifying the payee responsible for initiating payments.
Exact dollar amount or variable amount range, frequency (monthly, weekly), billing schedule, and any cap or trial period specifics.
Specify ACH, debit/credit card, check, or other method and require full account or routing details when appropriate.
Effective start date, renewal terms, and expiration or notice period required to stop recurring charges.
Clear instructions for revocation, refund eligibility, timing, and contact method for disputes or stop-payment requests.
Statement that signing creates an audit trail with timestamps, signer attribution, and retention details for compliance.
| Field | Configuration |
|---|---|
| Signature Type | Click-to-sign or cryptographic signature depending on risk |
| Authentication | Email link plus optional SMS code or KBA |
| Payment Capture | Integrate card/ACH gateway for tokenized payments |
| Notifications | Send receipt and confirmation to payer email |
Choose a platform that records intent, attribution, timestamps, and maintains a tamper-evident audit trail for each signed consent.
Ensure the chosen service supports your required authentication level and retention workflows; for healthcare include a BAA where necessary.
Must obtain consent prior to initiating payment.
Provide terms and any changes promptly to payer.
Review authorizations annually or when account details change.
Process revocation immediately upon receipt.
Retain authorizations per applicable retention rules.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |