Scope of Services
Define precisely which immigration forms and services are included, any exclusions, and whether representation extends to appeals or motions to reopen.
A clear PSA reduces misunderstandings about fees, deadlines, and responsibilities, preserves client consent for electronic transmission, and documents authority to prepare and file USCIS petitions. It supports compliance with recordkeeping and data-protection obligations and provides an enforceable baseline if disputes arise.
Who commonly completes or signs this agreement depends on the context: legal providers, corporate employers, and individual applicants each have distinct needs.
Each signer should confirm their authority to engage or accept representation, and the agreement should name the responsible signatory for filing and payment purposes.
Define precisely which immigration forms and services are included, any exclusions, and whether representation extends to appeals or motions to reopen.
State fixed fees or hourly rates, payment schedule, retainer handling, refund conditions, and responsibility for government filing fees and third-party costs.
Require timely provision of truthful documents, signatures, and cooperation needed for accurate USCIS or consular filings.
Address handling of personal data, privacy safeguards, and whether a HIPAA business associate agreement is required for medical information.
Specify grounds for termination, notice procedures, and the effect on outstanding work and refunds.
Identify the state law that will govern interpretation and dispute resolution, and whether arbitration or court proceedings apply.
| Field | Configuration |
|---|---|
| Authentication Method | Email link, SMS code, or stronger KBA as needed |
| Signature Type | Typed, drawn, or uploaded image signature options |
| Conditional Fields | Show fields only when relevant to visa category |
| Attachments | Require passport scans and supporting evidence |
Ensure your platform supports required authentication, secure storage, and integrations before accepting electronic signatures for visa agreements.
Choose a solution that provides secure transmission, robust audit trails, and configurable authentication to meet ESIGN/UETA requirements and your internal policies.
Require documents within a specified number of business days to avoid filing delays
Initial agreement review and intake typically completed within a short, defined business-period
Government processing times vary by form and service center
Biometrics or consulate interviews are scheduled per USCIS or consular timelines
When applicable, premium processing may reduce adjudication time per USCIS rules
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium+) | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |