Client Identity
Full legal name and contact information for the individual or entity that initiated the request; avoid initials or nicknames.
A clear reverse solicitation letter helps demonstrate that a business did not solicit a relationship, supporting compliance with jurisdictional licensing, solicitation, and prospectus rules while creating an auditable record for internal controls and regulators.
Keep copies in the client file and coordinate with legal and compliance officers to ensure the letter aligns with applicable regulatory expectations.
| Field | Configuration |
|---|---|
| Intake Capture | Auto-save inbound emails and call logs as PDF |
| Versioning | Enable document version history with timestamps |
| Signer Authentication | Use multi-factor or email + code for identity attribution |
| Audit Export | Retain audit trail export in case of review |
Keep retention and access controls aligned with your compliance program so letters can be produced quickly for audits or regulatory requests.
Full legal name and contact information for the individual or entity that initiated the request; avoid initials or nicknames.
Clear MM/DD/YYYY date when the client first contacted your firm to anchor the timeline for regulators and auditors.
A concise description of the products, services, or information the client requested, including any jurisdictional scope.
Simple factual sentence confirming the firm did not solicit or encourage the contact prior to the request.
List attached inbound communications (email headers, call logs) that corroborate the unsolicited request.
Printed name, title, company, and signature date from an authorized compliance or legal officer.
A U.S. firm received an email asking for offshore fund materials on 02/10/2026.
An overseas institutional investor requested credit research by telephone and followed up by email.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial | Varied by vendor | Varied by vendor | Varied by vendor | Varied by vendor |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year limit | Varies by plan | Varies by plan | Varies by plan |