Custodian ID
List names, titles, and departments of individuals required to preserve records, so responsibility is clear and attributable.
A well‑drafted litigation hold reduces the risk of spoliation, supports defensible preservation, and documents the organization’s compliance efforts for courts and regulators. It clarifies custodial responsibilities and preserves ESI that may be subject to discovery or regulatory review.
Legal counsel, records managers, and compliance officers usually issue the notice; custodians and business unit leaders receive it.
Coordinated roles help ensure preservation, monitoring, and documentation of acknowledgements and collection steps.
List names, titles, and departments of individuals required to preserve records, so responsibility is clear and attributable.
Describe categories of documents and ESI (email, chats, mobile devices, cloud storage) plus relevant date ranges for preservation.
Direct recipients to suspend deletion, auto‑deletion policies, and routine disposal of paper and electronic records immediately.
Request written confirmation of receipt and understanding; track acknowledgements for each custodian as part of the audit trail.
Provide legal and IT contacts for questions and notifications about collections, with preferred communication channels.
Explain ongoing steps, review cadence, and escalation for noncompliance, including potential disciplinary or court consequences.
| Field | Configuration |
|---|---|
| Authentication Method | Email link with optional SMS code |
| Template | Standardized litigation hold template with conditional sections |
| Acknowledgement Capture | Require signer name, electronic signature, and date |
| Retention Flagging | Mark custodial accounts as legal‑hold protected |
Choose delivery methods that create an auditable trail and meet your organization’s authentication needs.
Preserve delivery receipts, acknowledgement records, and access logs for later review and to support preservation defensibility.
As soon as litigation is reasonably anticipated, issue the hold.
Request written acknowledgement within 3–7 business days.
Conduct custodial lists and system mapping within 7–14 days.
Send follow‑up reminders every 30–90 days as appropriate.
Continue until legal counsel releases the hold; document each review.
Identification of litigation, government inquiry, or credible threat.
Legal issues hold and sends notices to custodians.
Collect and log custodian confirmations and exceptions.
Counsel releases hold and archives records according to retention policy.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7‑day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Optica needed a simple, repeatable process for notices across investments
Tech Data required cross‑department coordination and fast acknowledgement tracking