Borrower Identification
Full legal name, mailing address, contact phone and email, and government ID if required; accurate identification speeds verification and ties the request to the loan record.
The form creates a clear, dated record of a borrower’s request and the specific relief sought, which helps lenders evaluate options fairly and preserves evidence of communication should disputes, servicing changes, or credit-reporting issues arise.
Borrowers, loan servicers, and loan officers commonly prepare or receive the form when payment relief is requested.
Proper completion reduces follow-up requests and speeds lender review; include required attachments to avoid processing delays.
Full legal name, mailing address, contact phone and email, and government ID if required; accurate identification speeds verification and ties the request to the loan record.
Loan number, type (mortgage, auto, personal), outstanding balance, and servicer name. Precise loan details prevent routing mistakes and ensure the correct account is reviewed.
Concise factual statement of the event, effective dates, and whether the hardship is temporary or permanent; objective facts help lenders assess documentation needs.
Specify deferral dates, whether interest continues to accrue, and any proposed amortization plan or balloon payment to clarify the borrower’s expectations.
List and append supporting paperwork such as pay stubs, termination letters, medical statements, insurance claims, or disaster declarations relevant to the request.
Signature block with printed name, date, relationship to borrower if signed by agent, and notarization or witness lines if the lender requires authentication.
| Field | Configuration |
|---|---|
| Required Fields | Make account and signature fields mandatory |
| Attachment Rules | Require at least one supporting document |
| Routing | Auto-route to loan servicing team |
| Notifications | Send confirmation to borrower and reviewer |
Choose a platform that supports common file types and the authentication level your lender requires.
Confirm the lender’s accepted channels—email, secure portal, RON-notarized upload, or physical delivery—and retain the transaction audit trail.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
A property manager submitted consolidated tenant mortgage deferral requests with income interruption details and proof of insurance.
An organization acting as guarantor for patient financing provided a signed hardship affidavit and account ledger.