Recipient Criteria
Define who qualifies for gifts (prospects, clients, employees), any exclude lists, and required consent or opt-out procedures for personal data use.
A consistent guide reduces procurement errors, ensures regulatory alignment, and protects recipient privacy while maintaining brand standards. It creates a single source of truth for approvals, budgets, and delivery requirements.
Core users coordinate procurement, legal, finance, and fulfillment; external vendors and sales partners reference approved items and shipping rules.
The guide reduces cross-functional friction and clarifies responsibilities from campaign planning through post-delivery reconciliation.
Typically owns program-level approvals and budget sign-off. Responsible for finalizing eligible recipient lists, setting personalization standards, and confirming alignment with promotional strategy. Their signature documents campaign intent and budget authorization for accounting records.
Authorizes vendor contracts and purchase orders, confirms pricing, and accepts vendor terms. Their approval ensures procurement compliance and creates a purchasing record that finance can reconcile for expense tracking and tax purposes.
Define who qualifies for gifts (prospects, clients, employees), any exclude lists, and required consent or opt-out procedures for personal data use.
List SKU numbers, vendor references, allowable personalization, unit costs, and any size or color constraints to prevent off-brand orders.
Assign budget codes, per-recipient limits, campaign-level totals, and contingency amounts so finance can reconcile expenses.
Document required approvers, permissible delegation, and signature order; include eSignature options and retention expectations for approvals.
Specify packaging, shipping carriers, lead times, drop-shipping rules, and damage/return policies for vendors and internal operations.
Highlight privacy, anti-bribery, tax reporting, and recipient eligibility rules relevant to your industry and jurisdiction.
| Field | Configuration |
|---|---|
| Recipient Name | Required; auto-validate email |
| Personalization | Conditional field; preview step |
| Approver Email | Sequential routing; required sign-off |
| PO Number | Optional; triggers procurement approval |
Integrations with CRM, procurement, and cloud storage reduce manual steps and preserve an audit trail across systems.
Begin selection and budgeting 6–8 weeks before the launch date.
Allow 10–21 business days for customization and production.
Add 5–10 days domestic, 2–6 weeks international depending on carrier.
Expect 30–60 days for vendor invoicing and payment cycles.
Retention periods typically begin on the effective or delivery date.
Final sign-off on budget and recipient criteria.
Award contract and confirm SKUs and lead times.
Issue PO and capture production estimates.
Track deliveries and reconcile exceptions.
A small-services firm centralized vendor SKUs and approval flows to reduce reorders and errors.
A broker used a guide to control closing gifts and capture buyer consent for personalization.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |