Scope of Work
Describe services (Klaviyo setup, email flows, lists, templates, on-page SEO, keyword research, link building) and specify deliverables, acceptance criteria, and measurable KPIs.
Using a focused agreement clarifies the scope of email automation and SEO work, protects customer data, and sets measurable milestones and payment triggers. It reduces disputes by documenting responsibilities, data permissions for Klaviyo account access, and remedies if performance or compliance standards are not met.
These agreements are used by agencies, consultants, and in-house marketing teams to govern Klaviyo email programs and SEO services.
Use this template to ensure consistent terms across engagements, reduce negotiation time, and document data access and retention expectations.
Describe services (Klaviyo setup, email flows, lists, templates, on-page SEO, keyword research, link building) and specify deliverables, acceptance criteria, and measurable KPIs.
Specify Klaviyo account access level, API keys, use of customer lists, permissions, and who owns exported data and audience segments.
Define fees, invoicing schedule, retainers, milestone payments, late fees, and reimbursement for advertising or third-party tool costs.
Clarify ownership of creative assets, templates, code snippets, and whether work-for-hire or license terms apply for content and tracking scripts.
Address privacy obligations, data processing, opt-in consent, CAN-SPAM, and when HIPAA or other industry rules apply for protected data.
Set termination rights, notice periods, transition assistance, refund rules, and dispute resolution procedures.
| Field | Configuration |
|---|---|
| Signature Block | Place for each authorized signer and date field |
| Klaviyo Details | Text field for account ID and access scope |
| Payment Terms | Checkbox for billing frequency and numeric amount |
| Approval Routing | Sequential order with email verification |
Use secure eSignature and storage platforms that support audit trails, access controls, and common integrations.
Ensure the chosen platform can export a certificate of completion and retain signed copies in compliance with ESIGN and internal retention policies.
Date when services begin
30 days from effective date
Reports due within 7 days of month end
60 days prior written notice
30 days written notice
| Agreement Type | Marketing Klaviyo & SEO | Standard Marketing Agreement |
|---|---|---|
| Scope Detail | platform-specific tasks | broad campaign work |
| Data Access | api and list access | occasional exports |
| Performance Metrics | kpi and deliverable driven | high-level targets |
| IP Assignment | template and segment ownership | creative deliverables |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
An agency onboards a retailer to Klaviyo for automated flows and weekly SEO tasks.
A consultant provides local SEO and Klaviyo list segmentation for lead nurturing.