Scope
Clear description of services, channels, deliverables, and campaign boundaries to prevent scope creep and disputes.
A written approach reduces ambiguity about roles, limits regulatory exposure, and documents consent and IP ownership to prevent later disputes.
The agreement is used by teams coordinating legal, compliance, and marketing work across client‑vendor relationships.
It is also useful for in‑house counsel, agencies, and contractors needing a consistent, defensible approach to campaign compliance.
Clear description of services, channels, deliverables, and campaign boundaries to prevent scope creep and disputes.
Specific legal requirements (advertising law, endorsements, disclosures, data privacy, CAN‑SPAM, TCPA where applicable) and who is responsible for compliance.
Assignment or license terms for creative assets, trademarks, and rights to reuse or modify content across territories and time.
Data collection, processing, storage, and consent procedures, including any required Data Processing Addendum or BAA for protected health information.
Allocation of risk for legal claims, indemnification triggers, caps on liability, and insurance requirements if applicable.
Exit rights, deliverable handover, post‑termination obligations, and final accounting for fees and intellectual property.
| Field | Configuration |
|---|---|
| Authentication Method | Email link with optional SMS or KBA |
| Signature Order | Sequential or parallel signer order |
| Conditional Fields | Show or hide fields based on prior answers |
| Template Storage | Central library with version control |
Choose a signing platform that supports required authentication, audit trails, and integration with your systems.
Confirm the platform can generate exportable audit records, store signed originals securely, and meet any industry‑specific compliance such as HIPAA when needed.
Start date of obligations and governing law applicability.
Turnaround time for legal and client signoff per asset.
Final signoff required before any public distribution.
Dates for renewal notice and extension terms.
Date from which retention timelines are measured.
Optica documented responsibilities for campaign approvals and asset ownership to avoid disputes.
The client required HIPAA‑aware marketing workflows and a BAA for agencies.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Premium) | Yes (paid tiers) | Yes (paid tiers) | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |