Scope of Services
Describe campaign types, channels, deliverables, acceptance criteria, and exclusions so both parties share the same operational definition of the work to be performed.
A written agreement clarifies scope, metrics, timelines, and payment terms, reducing disputes and improving project throughput.
Common users include marketing agencies, freelance optimizers, in-house marketing operations teams, and enterprise service procurement groups.
Each party should ensure the signer has authority to bind the company and that the document reflects the intended commercial and legal relationship.
Describe campaign types, channels, deliverables, acceptance criteria, and exclusions so both parties share the same operational definition of the work to be performed.
List milestone deliverables, sprint cadence, reporting frequency, and approval windows to coordinate resourcing and invoicing.
Define KPIs, measurement methodology, baseline comparisons, and remediation steps when targets are not met to reduce later disagreements.
Specify pricing model (fixed, retainer, performance), invoicing intervals, payment terms, expense reimbursement, and consequences for late payment.
Assign ownership of marketing assets, results, and data; include confidentiality obligations and permitted uses for analytics and reporting.
Set termination for convenience and for cause, notice periods, post-termination transition duties, and return of materials to reduce business disruption.
| Field | Configuration |
|---|---|
| Signature Fields | Required; include printed name and date fields |
| Authentication | Email + SMS code for higher-assurance signers |
| Conditional Fields | Show payment clauses only when selected |
| Automated Reminders | Enable 2 reminders before due date |
Agreement begins on the effective date entered in header
List specific delivery dates for each deliverable
Net 30 is common; specify currency and late fees
Weekly or monthly reporting windows and delivery deadlines
Specify notice period (e.g., 30–60 days) for renewal
Client signs proposal and returns executed agreement.
Initial planning meeting and data access provisioning occur.
Iterative testing and performance reporting across scheduled sprints.
Deliverables accepted, final invoice issued, and assets transferred.
Optica standardized its Marketing Optimization Service Agreement to onboard clients faster and reduce negotiation time.
A property marketing firm used a template agreement for recurring optimization retainers to simplify billing and reporting.
Confirm platform features and integrations needed to run the entire agreement lifecycle securely and efficiently.
Ensure the chosen eSignature provider meets required compliance standards (ESIGN, UETA, HIPAA where applicable) and supports automated audit trails.
| Criteria | Electronic Signature | Digital Signature |
|---|---|---|
| Definition | broad legal method | cryptographic pki method |
| Legal Status | esign/ueta compliant | esign/ueta compliant |
| Non-repudiation | audit trail dependent | certificate-based assurance |
| Use Cases | general contracts | highly regulated records |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
An agency owner or authorized officer who approves scope, pricing, and IP assignments. This signer must have corporate authority to bind the agency and accept liability for payment and data handling obligations, and should be identified by title in the signature block.
An in-house marketing manager authorized to approve campaign scope and KPI measurement. If not authorized to execute contracts, this person should be listed as the project approver while a named officer signs the agreement.