Metrics
Define explicit KPIs (cost per acquisition, conversion rate, revenue per channel), measurement windows, attribution model, and accepted data sources. Include exact formulas for calculated metrics to prevent later disagreement.
A written Marketing Performance Agreement aligns incentives, limits ambiguity about deliverables, and provides an auditable framework for resolving disputes. It supports objective payment triggers, consistent reporting, and legal protections such as confidentiality, IP assignment, and defined remedies.
Typical users who complete or sign this agreement include marketing agencies, in-house marketing teams, and clients purchasing performance-based services.
The document suits engagements where measurement, reporting cadence, and payment triggers require formal definition and mutual acceptance.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Define explicit KPIs (cost per acquisition, conversion rate, revenue per channel), measurement windows, attribution model, and accepted data sources. Include exact formulas for calculated metrics to prevent later disagreement.
Specify cadence, report format, required fields, and access to raw data or dashboards. Set timelines for corrections, responsible parties for compilation, and secure delivery methods.
Tie compensation to verified outcomes, set payment timing, dispute handling, and escrow or holdback arrangements. Define adjustments for refunds, chargebacks, returned leads, and delayed reporting.
Assign ownership or license rights for creative assets, analytics, and data. Clarify transfer conditions, moral rights waivers, and obligations after contract termination.
Include NDA-level confidentiality provisions, permitted disclosures, data handling instructions, and the duration of secrecy obligations post-termination.
State cure periods, reasonable liquidated damages only if appropriate, termination triggers, and dispute resolution procedures including arbitration venue and governing law.
| Field | Configuration |
|---|---|
| Authentication method | Email link, SMS code, or stronger MFA |
| Field validation | Enforce formats like MM/DD/YYYY and numeric values |
| Conditional fields | Show/hide clauses based on role or selection |
| Integration endpoints | Connect to CRM, storage, or analytics systems |
Choose a platform that supports required integrations and output formats for measurement and recordkeeping.
Ensure the platform captures an audit trail and preserves signed records in immutable form accessible to authorized users and for regulatory retention.
Define due dates tied to verified performance, e.g., within 30 days of acceptance.
Specify weekly, monthly, or campaign-end reports and the delivery method.
Require written notice of measurement disputes within a short window, commonly 10–30 days.
Allow a reasonable cure period (often 15–30 days) before termination for repeated failures.
State notice period for renewal or nonrenewal, typically 30–60 days before term end.