Scope of Work
Define channels, activities, deliverables, and exclusions so performance is attributable to agreed work rather than unrelated efforts.
Using a performance-focused agreement clarifies expectations, reduces disputes over results, and links compensation to agreed metrics. It helps both parties prioritize activities that drive ROI while documenting procedures for tracking, attribution, and adjustments.
Organizations and vendors that exchange marketing services for performance-based fees use this agreement to set objective, auditable targets before work begins.
The agreement suits any arrangement where measurable KPIs, attribution rules, and remediation are central to compensation and risk-sharing.
Define channels, activities, deliverables, and exclusions so performance is attributable to agreed work rather than unrelated efforts.
Specify primary and secondary KPIs (e.g., MQLs, CAC, ROAS), target thresholds, and acceptable variance to determine success or shortfall.
Describe tracking methods, attribution model (last-click, multi-touch), reporting tools, and how data discrepancies are reconciled.
State base fees, bonuses, clawbacks, or revenue-share formulas and the exact triggering events for each payment type.
Set frequency, report format, access rights to analytics accounts, and required supporting data for validation.
Outline remedies for missed targets, cure periods, termination rights, confidentiality, and post-termination data access.
| Field | Configuration |
|---|---|
| Signature Fields | Assign to authorized signer roles and require date stamps |
| Conditional Logic | Show bonus clauses only if performance variant applies |
| Attachment Requirements | Require supporting reports with each invoice submission |
| Access Controls | Limit editing to contract administrators and auditors |
Choose an eSignature platform that supports secure authentication, audit trails, and the integrations you need.
Ensure the platform supports retention, export in PDF/DOCX, and (if required) HIPAA-compliant workflows with a signed BAA.
Monthly reports due within 7 business days
Quarterly review meetings scheduled within 10 business days
Net 30 from invoice date unless stated otherwise
30 days to remedy metric shortfalls before remedies apply
60 days notice for non-renewal or termination without cause
Legal and marketing align on scope and KPIs
Tracking and campaigns deployed and baseline measured
Monthly performance reports and reconciliations
Assess targets, renewals, and compensation adjustments
A SaaS company tied agency fees to trial-to-paid conversion improvements
A retailer paid bonuses for online revenue per campaign
| Criteria | Performance Agreement | Statement of Work |
|---|---|---|
| Primary Focus | kpis and outcomes | tasks and deliverables |
| Payment Linkage | typically no | |
| Measurement Detail | extensive | moderate |
| Typical Use Case | revenue or lead-based fees | project-based billing |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Premium) | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |