Consent Options
Explicit checkboxes for each channel (email, SMS, phone, mail) with plain-language descriptions of message types and frequency.
A clear Marketing Permission Form reduces legal risk by documenting intent and consent, supports record retention under ESIGN and state laws, and creates an auditable trail for disputes. It also helps operational teams segment audiences accurately and avoid TCPA, CAN-SPAM, and state privacy conflicts.
Organizations that collect marketing consent range from in-house marketing teams to sales, HR (for internal comms), and third-party lead vendors; individuals sign to grant or withhold consent.
Explicit checkboxes for each channel (email, SMS, phone, mail) with plain-language descriptions of message types and frequency.
Full legal name, organization (if applicable), and contact details tied to the consent statement for reliable attribution and record matching.
Clear statement of the marketing purpose (promotions, newsletters, account updates) so consent scope is unambiguous.
Acknowledgement that the recipient can withdraw consent, plus any required ESIGN consumer-facing disclosures for electronic consent.
Method used to verify signer identity (email confirmation, SMS OTP, account login) documented for audit purposes.
Date of consent, effective date, and retention instructions so teams know how long to keep the record.
| Field | Configuration |
|---|---|
| Signature Field | Required; date-stamped |
| Channel Checkboxes | Independent required fields |
| Authentication | Email OTP or SMS OTP |
| Retention Tag | Attach retention period metadata |
Ensure your eSignature platform supports the authentication methods, audit trail, and export formats your compliance team requires.
Consent becomes effective on the Effective Date entered by the signer.
Have retrieval processes to respond to disputes within 30 days.
Refresh consent periodically if marketing scope or frequency changes.
Honor unsubscribe/STOP requests promptly per CAN-SPAM/TCPA norms.
Retention begins on the Effective Date or signing date, whichever applies.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |