Message Summary
A concise headline and 1–2 sentence body that state the action or information being communicated and the intended outcome.
A consistent template reduces review cycles, helps ensure regulatory and brand compliance, and captures approvals and version history. It centralizes required fields so legal, accessibility, and privacy requirements are less likely to be missed during rapid communications.
Teams that commonly create PSAs include marketing, corporate communications, public affairs, and compliance. Use the template to align cross-functional reviewers and approval steps.
Use the template to document sign-off, capture signatory roles, and retain a reproducible record of each PSA iteration for audit and post-distribution review.
A concise headline and 1–2 sentence body that state the action or information being communicated and the intended outcome.
Specify primary and secondary audiences, relevant demographics, and any geographic or channel exclusions for precise distribution.
Include privacy disclaimers, opt-out instructions, accessibility notes, sponsorship disclosures, or regulated language required by law.
List channels, posting dates/times, and file formats required for each outlet (e.g., social, email, radio, print).
Named approvers, approval order, signature fields, and date stamps to confirm who approved which version and when.
Unique identifier, revision history, and link or location of archived signed copies for future reference.
Choose a platform that supports audit trails, role-based approvals, and the file formats needed for your channels.
Verify the vendor supports the integrations you use (for example, Salesforce, Microsoft 365, Google Workspace or Box) and retains tamper-evident audit trails for compliance purposes.
Complete at least 72 hours before publish date
Allow 24–48 hours for compliance review
Secure signatures at least 24 hours before posting
Use expedited routing for time-sensitive advisories
Retention clock starts on publish date
Author finalizes message and assets.
Stakeholders check accuracy and tone.
Legal confirms required language.
Message is published and signed record stored.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |