Parties
Identify full legal entity names, business type, and primary contact information for client and agency so there is no ambiguity about who is bound by the contract.
A well-drafted retainer reduces disputes, clarifies fee timing, protects IP rights, and creates measurable performance expectations. It supports predictable cash flow for agencies and protects clients by documenting scope limits, notice periods, and exit terms.
Clients and agencies use retainer agreements to formalize ongoing services, set KPIs, and agree on payment timing.
Use this agreement whenever recurring marketing services, monthly work plans, or ongoing advisory relationships are established.
Identify full legal entity names, business type, and primary contact information for client and agency so there is no ambiguity about who is bound by the contract.
Describe services precisely (campaigns, content, ads, reporting cadence), including excluded work and procedures for scope changes and additional approvals.
State the retainer amount, invoicing frequency, accepted payment methods, late fees, and whether fees are deposit, nonrefundable, or credited to hourly work.
Define initial term, renewal mechanics, termination for cause or convenience, notice periods, and obligations on termination including final deliverables.
List expected outputs, reporting intervals, performance metrics, review windows, and remedies or escalation paths if KPIs are missed.
Specify ownership or license of created materials, preexisting IP, usage rights after termination, and any work-for-hire language needed to transfer rights.
| Field | Configuration |
|---|---|
| Signature Authentication | Email + optional SMS code for higher assurance |
| Conditional Fields | Use for optional add-ons and scoped work approvals |
| Reminder Schedule | Set automated reminders at 3 and 7 days |
| File Format | Finalize as PDF/A for long-term retention |
Choose a platform that supports secure eSignatures, audit trails, and your required integrations.
Due on or before project kickoff; specify exact date.
Invoice date and Net terms for ongoing retainer billing.
Quarterly or monthly KPI review windows and reporting dates.
How far in advance a party must notify to renew or terminate.
Due date and handoff conditions upon termination.