Official Rules
Include eligibility, entry period, prize descriptions, odds, tie-break procedures, and dispute resolution language so participants understand the terms and organizers meet regulatory expectations.
A well-drafted Scratch & Win protects the promoter by documenting entry rules, eligibility, prize delivery, and tax reporting responsibilities in a reproducible record.
Different teams collaborate on Scratch & Win campaigns; responsibilities usually split between marketing, legal/compliance, and promotions operations.
Proper cross-functional ownership helps ensure the promotion runs smoothly, winners are validated correctly, and required records are retained for audits and tax reporting.
| Field | Configuration |
|---|---|
| Authentication | Email verification or SMS OTP |
| Consent Capture | Mandatory checkbox with visible rules |
| Winner Notification | Automated email with signed receipt |
| Data Export | CSV export of entries and audit metadata |
Choose platform features that support secure signatures, audit trails, and the file formats your campaign uses.
Confirm the platform retains tamper-evident audit logs and supports export of signed PDFs for tax and audit records.
Include eligibility, entry period, prize descriptions, odds, tie-break procedures, and dispute resolution language so participants understand the terms and organizers meet regulatory expectations.
List each prize, quantity, and retail value; provide any cash equivalents and indicate whether taxes will be withheld or whether winners receive tax forms.
Describe how to enter (scratch code, URL, SMS), alternate no-purchase entry method if required, and instructions for code redemption to prevent confusion.
Specify notification method, response deadline, and actions if a winner fails to respond; document each contact attempt in the audit trail.
Explain what personal data is collected, how it will be used, and link to privacy policy; for healthcare data, include HIPAA considerations if applicable.
Define how long entry and award records are retained and where they are stored to support audits, tax reporting, and potential regulatory inquiries.
Offer signed PDF, CSV for entry data, and Excel exports for prize reconciliation to simplify reporting and accountant review.
Maintain reusable templates for official rules, winner letters, and release forms to ensure consistent language across campaigns.
Attach proof of delivery, winner IDs (if required), and signed acceptance forms to each award record for compliance.
Provide print-friendly rule sheets and winner certificates for in-person handover or retail POS distribution where needed.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (paid tiers) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |