Confidentiality
Specify whether mediation communications are privileged, define permitted disclosures, and state how confidentiality survives termination or is waived by mutual written consent.
A well-drafted Mediation Agreement Document reduces misunderstanding, protects confidentiality, and documents settlement authority and fee responsibility. It creates a durable record that supports enforceability of outcomes and aligns parties with e-signature rules under ESIGN and state UETA laws.
Disputing parties, their attorneys, and professional mediators typically prepare or sign a Mediation Agreement Document to set ground rules for mediation.
Identifying roles clearly in the document reduces later disputes about authority, confidentiality, and settlement implementation.
An authorized party representative signs to bind the organization or individual. Include title, signatory limits, and any required internal approvals to show the signer has authority to accept settlements on behalf of the party.
The mediator signs to acknowledge appointment and acceptance of terms such as fees, confidentiality, and session dates. The mediator’s signature does not create settlement authority for the parties but documents the mediator’s role and responsibilities.
Specify whether mediation communications are privileged, define permitted disclosures, and state how confidentiality survives termination or is waived by mutual written consent.
Describe the issues submitted to mediation and exclude or include related claims clearly to avoid later claims that matters were outside the mediator’s mandate.
Record mediator name, credentials, replacement process if unavailable, and how costs or scheduling conflicts will be handled.
Detail mediator fees, how fees are split, cancellation and rescheduling policies, and responsibility for administrative or facility costs.
State who may approve settlement on behalf of each party, specify any required internal approvals, and document authority limits if applicable.
Describe how a settlement will be memorialized, whether it becomes a binding contract, and steps for filing consent judgments or dismissals.
| Field | Configuration |
|---|---|
| Authentication | Email link or SMS code; use stronger KBA for high-risk matters |
| Signing Order | Set sequential or parallel signing depending on mediator and party needs |
| Reminders | Schedule automated reminders for parties and mediator |
| Retention | Enable secure storage and export options for signed copies |
Ensure the platform you select can export signed PDFs and meet any industry compliance requirements such as HIPAA where applicable.
Finalize and sign at least 48–72 hours before mediation where possible.
Specify payment due dates and late fee rules in the fees section.
Require written settlement within agreed timeframe after session.
If filing a consent judgment, follow court filing deadlines in the relevant jurisdiction.
Preserve signed agreement and audit trail per retention policy.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |