Scope
Define covered disputes, claims excluded, and any monetary or non‑monetary limitations to avoid ambiguity.
Including a clear mediation‑first, arbitration‑second clause reduces litigation risk, shortens dispute timelines, preserves confidentiality, and creates a predictable framework for resolving disagreements while preserving enforceability under the Federal Arbitration Act and applicable state contract law.
Many organizations and individuals add mediation‑first arbitration clauses to commercial contracts, employment agreements, service contracts, and professional engagement letters.
Use is common across businesses of all sizes; drafting should consider enforceability limits for consumer and family law matters.
In-house or outside counsel reviews clauses for enforceability, selects governing law and arbitration rules, and negotiates fee allocation and discovery scope to align with organizational risk tolerance.
Business owners or contracting managers execute and manage the agreement, coordinate mediator/arbitrator appointments, and ensure company signatories have authority to bind the organization.
Define covered disputes, claims excluded, and any monetary or non‑monetary limitations to avoid ambiguity.
Specify mediator selection method, timing for mediation, venue, and whether mediation is confidential and non‑binding.
Identify the arbitration provider or rules (e.g., AAA, JAMS, or ad hoc) and whether procedures are expedited.
State the law that will interpret the agreement and the seat or location for arbitration proceedings.
Allocate payment of mediator/arbitrator fees, administrative costs, and permit recovery of attorneys’ fees if intended.
Confirm that arbitration awards are final and binding and include provisions for entry of judgment under applicable law.
| Field | Configuration |
|---|---|
| Platform | ESign provider | template and audit trail |
| Authentication | Email link | SMS code or KBA |
| Template Fields | Pre‑placed signature, date, and party name fields |
| Retention | Export signed PDF and retain per policy |
Choose a platform that supports reliable audit trails, identity authentication, and secure document storage.
Keep signed copies, audit logs, and any RON or notarization records to support enforcement and compliance.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7‑day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A software vendor added mediation then arbitration to reduce litigation risk.
A contractor included staged ADR with compressed timelines.