Scope of Services
Define the mediation format (single session, multi-day, shuttle, online), mediator responsibilities, pre-mediation submissions, and whether private caucuses are permitted; be specific about deliverables and what is not included.
A structured proposal reduces ambiguity about scope, scheduling, fees, confidentiality, and decision authority. Clear terms reduce later disputes over fees or procedure and provide evidence of mutual consent if disputes arise over the mediator’s role or the scope of work.
Who initiates and reviews a mediator proposal depends on context and representation; the following profiles appear most often.
Each stakeholder reviews jurisdictional or procedural requirements differently; counsel commonly negotiates terms before execution.
An authorized signatory for a party (individual with power or corporate officer) should sign the proposal or an acceptance. If the party is represented, counsel must have explicit client authorization to bind or execute on the client’s behalf; lacking that, signatures may be treated as non-binding.
The mediator or the mediation firm signs to confirm availability, fees, and terms. When the mediator is an individual, the signature is the mediator’s; when a firm is the provider, an authorized firm representative should sign to bind the firm to the stated terms.
Define the mediation format (single session, multi-day, shuttle, online), mediator responsibilities, pre-mediation submissions, and whether private caucuses are permitted; be specific about deliverables and what is not included.
State hourly or flat rates, retainer amounts, travel expenses, cancellation and rescheduling fees, accepted payment methods, and invoicing timing to avoid fee disputes during administration.
Provide proposed dates, a timeline for exchanging documents, deadlines for position statements, and any validity period for the proposal to ensure a binding acceptance window.
Specify confidentiality scope, whether communications are protected from disclosure, record retention, and exceptions such as court-ordered disclosures or mandatory reporting obligations.
Require that signatories represent they have authority to bind their party; specify who may accept the proposal and whether electronic signatures are acceptable.
Detail cancellation, rescheduling, interpreter or accommodation needs, attendee limits, ground rules for evidence, and the mediator’s role regarding settlement proposals.
| Field | Configuration |
|---|---|
| Signature Order | Set signer sequence if one party must sign before others. |
| Authentication | Choose email or SMS code; use stronger ID checks for high-value matters. |
| Expiration | Set a response deadline to avoid indefinite offers. |
| Audit Trail | Record IP, timestamp, and actions for enforceability. |
Ensure your chosen platform supports the required authentication, storage, and integration needs for mediation proposals.
Confirm the platform preserves a tamper-evident audit trail and supports the level of signer authentication that your jurisdiction or parties require.
Specify how long the proposal remains open for acceptance.
Date by which parties must accept or counter the proposal.
Deadlines for pre-mediation submissions and exhibits.
When retainer or fees are payable to secure dates.
Agreed mediation session date and alternative options.
Mediator issues proposal to parties and counsel.
Parties accept, sign, or propose modifications.
Parties submit position statements and documents.
Mediation occurs and any settlement terms finalized.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Yes | Yes | Yes | Yes |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varied by plan | Varied by plan | Varied by plan |
Optica used online proposal workflows to eliminate paper delays.
Martin Properties transitioned estate and mediation notices online for remote signings.