Scope of Services
Describe specific clinical services, delivery locations, staffing levels, equipment responsibilities, and measurable performance metrics or service-level expectations in precise terms.
A precise agreement reduces ambiguity about services, payment, compliance, and data handling, helping prevent billing disputes and regulatory exposures. It documents mutual expectations, supports auditability, and creates an enforceable record for performance and remedies.
The Medical Services Agreement MartinMeds is completed and signed by contracting professionals from both parties who have authority to bind their organizations.
Review who must sign before routing for signatures to avoid delays: different departments (legal, operations, finance) may need to review or approve first.
Describe specific clinical services, delivery locations, staffing levels, equipment responsibilities, and measurable performance metrics or service-level expectations in precise terms.
State rates, billing frequency, invoicing instructions, allowable expenses, payment terms, and procedures for disputed charges and adjustments.
Include HIPAA obligations, required certifications/licenses, reporting duties, and any state-specific regulatory clauses relevant to clinical practice.
Define protected health information handling, permitted disclosures, data security measures, and required business associate agreement language if PHI is exchanged.
Identify insurance minimums, required certificates of insurance, indemnification scope, and procedure for providing evidence of coverage.
Set notice periods, cure opportunities, payment on termination, survival of key clauses, and dispute resolution mechanisms such as arbitration or courts.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel routing options. |
| Authentication | Email link, SMS code, or stronger methods. |
| Attachments | Require uploads for licenses and COIs. |
| Audit Trail | Enable timestamping and IP capture. |
Choose a platform that supports required authentication, audit trails, and secure storage while meeting HIPAA needs when PHI is involved.
MM/DD/YYYY when obligations begin
State fixed term or renewal mechanics
Typical 30–90 days' written notice
Monthly, net 30 or other agreed terms
Time to raise invoice disputes
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Available (Business Premium) | Available | Available | Available | Limited |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |