Membership Agreement for Concierge Services

Membership Agreement for Concierge Services

This Membership Agreement for Concierge Services (the Agreement) is made and entered into as of Effective Date: by and between Member Name: (Member) and Concierge Provider Name: (Provider). Member and Provider are sometimes referred to herein individually as a Party and collectively as the Parties.

WHEREAS

WHEREAS, Provider operates a professional concierge service offering personal assistance, travel arrangement, event coordination, procurement, and related services designed to facilitate the Member’s personal and business needs; and

WHEREAS, Member desires to retain Provider to perform concierge services on the terms set forth in this Agreement and Provider is willing to provide such services subject to the terms and conditions herein.

SCOPE OF WORK

Provider shall provide concierge services described below. Services may include, without limitation, travel booking, event planning, personal shopping, reservations, vendor coordination and other assistance as requested by Member and accepted by Provider.

MEMBERSHIP LEVEL

Select membership tier applicable to Member (check one):

Basic — limited monthly service hours and standard response times.

Premium — expanded service hours, priority booking and preferred vendor access.

Elite — full concierge access, immediate response, and dedicated account manager.

PAYMENT TERMS

Member shall pay Provider fees in consideration for services rendered as set forth below. All fees are exclusive of taxes and disbursements unless otherwise stated.

Monthly Quarterly Annual One-time

If Member fails to pay fees when due, Provider may charge the late fee stated above and interest at the lesser of 1.5% per month or the maximum allowed by law on past due amounts. Provider may suspend services until all outstanding amounts, including interest and collection costs, are paid.

TERM AND TERMINATION

This Agreement commences on Start Date: and continues until End Date: unless earlier terminated as provided herein.

Either Party may terminate this Agreement for convenience upon written notice to the other Party delivered not less than days prior to the effective date of termination. Either Party may terminate immediately for cause upon written notice if the other Party materially breaches any obligation under this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice specifying the breach.

CONFIDENTIALITY

For purposes of this Agreement, Confidential Information means non-public information disclosed by one Party to the other Party in oral, written or electronic form that is designated as confidential or that, given the nature of the information or the circumstances of disclosure, reasonably should be understood to be confidential.

Receiving Party shall (i) hold Confidential Information in strict confidence using at least the same degree of care it uses to protect its own confidential information (but no less than reasonable care), (ii) not disclose Confidential Information to any third party except as permitted by this Agreement, and (iii) use Confidential Information only to perform its obligations under this Agreement. Confidential Information does not include information that is or becomes publicly available through no fault of Receiving Party, was known to Receiving Party prior to disclosure, is independently developed by Receiving Party without reference to Confidential Information, or is rightfully obtained from a third party without restriction.

INDEMNIFICATION AND LIMITATION OF LIABILITY

Each Party shall indemnify, defend and hold harmless the other Party from and against any third-party claims, liabilities, losses, damages and expenses arising from the indemnifying Party’s gross negligence or willful misconduct in connection with performance under this Agreement. EXCEPT FOR LIABILITY ARISING FROM A PARTY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES, AND THE AGGREGATE LIABILITY OF EITHER PARTY SHALL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY MEMBER TO PROVIDER UNDER THIS AGREEMENT DURING THE SIX (6) MONTHS PRECEDING THE CLAIM.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflict of law principles. The Parties submit to the exclusive jurisdiction of the state and federal courts located in such state for disputes arising under this Agreement.

ENTIRE AGREEMENT

This Agreement, including any exhibits, schedules and accepted service orders, constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, negotiations and communications, whether written or oral. Any amendment or modification of this Agreement must be in writing and signed by authorized representatives of both Parties.

NOTICES

AUTHORITY; ACKNOWLEDGMENT

Each Party represents and warrants that it has the full right, power and authority to enter into and perform this Agreement and that the person signing on its behalf is duly authorized to bind such Party.

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