Fee Schedule
An itemized list of tests, codes, and per-unit charges, including minimum fees and surcharges for rush or out-of-scope work.
A written fee agreement reduces disputes, supports consistent billing, and documents consent to tests and charges. It provides evidence of agreed pricing for audits, insurance claims, and reimbursement while helping both parties manage expectations about turnaround, cancellations, and additional service charges.
Each signer should have authority to approve fees and accept the billing terms before services commence.
An itemized list of tests, codes, and per-unit charges, including minimum fees and surcharges for rush or out-of-scope work.
Clear description of tests provided, sample handling requirements, turnaround times, and any prerequisites needed from the client.
How invoices are generated, delivery method, payment windows, accepted payment types, and procedures for disputed line items.
Conditions for price changes, credits for canceled tests, and timelines for issuing refunds or adjustments.
Retention expectations for test records and invoices, and how records will be made available for review or compliance checks.
Notice procedures, timelines to raise disputes, escalation steps, and any agreed arbitration or governing law.
| Field | Configuration |
|---|---|
| Template | Use a locked template with editable fee and date fields. |
| Conditional Fields | Show extra charges only when specific tests are selected. |
| Authentication | Use email and optional SMS code for signer validation. |
| Storage | Save final PDF and audit trail to secure cloud storage. |
Ensure the chosen system can export signed PDFs with an embedded certificate and retain logs for compliance reviews.
Provider issues invoice within 5 business days after service completion.
Payment due within 30 days of invoice date unless otherwise specified.
Client must notify provider of billing disputes within 14 days.
Refunds or credits processed within 30 days after agreement to adjust.
Specify standard and expedited turnaround times per test.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |
Optica standardized test pricing across locations to reduce invoice disputes.
The center added explicit turnaround fees for expedited tests and a clear cancellation policy.