Contact Information
Primary borrower phone, email, and mailing address to ensure reliable communication and correct contact routing during processing.
A standardized Mortgage Inquiry Form reduces errors, speeds lender responses, and documents consent for credit checks. It creates a consistent intake record that supports underwriting, compliance, and audit trails while minimizing incomplete or ambiguous submissions that delay prequalification.
Lenders, mortgage brokers, loan officers, and prospective borrowers all interact with this form during early loan screening and document collection.
Proper completion ensures prompt review and reduces the need for repeated requests that extend prequalification timelines.
| Field | Configuration |
|---|---|
| Authentication Method | Email link or SMS code; KBA optional for higher assurance |
| Document Types Accepted | PDF, DOCX, JPG; prefer PDFs for attachments |
| Required Attachments | Recent pay stubs, ID scan, property contract when applicable |
| Integrations | Connect to CRM and LOS such as Salesforce or NetSuite |
Choose a platform that supports common file formats, audit trails, and the integrations your lending workflow requires.
Ensure the selected provider meets applicable compliance needs (ESIGN/UETA) and supports secure storage and audit logging; many platforms, including signNow, provide these capabilities along with integrations to CRM and document management systems.
Primary borrower phone, email, and mailing address to ensure reliable communication and correct contact routing during processing.
Full property address, legal description if known, and whether the property will be primary residence, second home, or investment property.
High-level figures for gross income, assets, liabilities, and existing mortgage balances to support initial affordability assessment.
Explicit borrower consent to pull credit reports and verify credit history; include a dated signature for authorization.
Specify email, phone, or secure portal as the preferred method to receive follow-up and document requests.
Checklist of required documents such as pay stubs, ID, and purchase agreements; specify acceptable file formats and sizes.
Lenders typically acknowledge receipt within 1–3 business days
Expect follow-up requests within 3–7 business days of submission
Credit is generally ordered after consent and within 1–5 business days
Prequalification or preliminary decision often issued within 5–10 business days
Missing items may extend review by 7–30 days depending on verification needs
Borrower submits the completed form and attachments.
Loan officer checks completeness and documents any missing items.
Lender orders credit, verifies employment, and confirms property details.
Borrower receives prequalification status or a request for full application.
An individual listed as the borrower on the form must sign to authorize credit checks and verifications. If the borrower is completing the form on their own behalf, their signature binds consent and supports identity matching during underwriting.
A duly authorized agent, attorney-in-fact, or authorized officer may sign when acting under a valid power of attorney or corporate authorization. The signing party must attach proof of authority to act on behalf of the borrower or entity.
Tim Martin used online inquiry forms to streamline property closings and remote prequalification.
Dan Rotelli selected an e-sign and workflow platform for strict compliance and audit needs.
| Criteria | Mortgage Inquiry Form | Full Loan Application |
|---|---|---|
| Primary purpose | prequalification screening | underwriting decision |
| Detail level | high-level financials | full income and asset documentation |
| Consent needed | credit authorization only | extensive verifications |
| Use case | initial lender contact | formal loan submission |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |