Parties
Identify the customer and moving company by full legal name, address, and contact details so responsibilities and notices are unambiguous.
A formal agreement protects both parties by setting expectations on cost, liability, and claims procedures and by creating an auditable record that supports dispute resolution and insurance claims under applicable law.
Typical users include professional movers, individual customers, and third-party brokers who coordinate transportation services.
Accurate completion helps avoid misunderstandings, supports insurance claims, and provides evidence if enforcement or regulatory review is required.
Identify the customer and moving company by full legal name, address, and contact details so responsibilities and notices are unambiguous.
Describe services (packing, loading, transport, storage), specific exclusions, and any optional add-ons to avoid scope disputes.
State pricing method (hourly or flat), deposits, payment schedule, accepted methods, and late or additional charge rules.
Specify valuation options, limits, deductibles, and whether the carrier offers released value protection or third-party insurance.
Provide procedures, required evidence, notice windows, and the process for inspection and settlement of loss or damage.
Identify the state law governing the contract and any agreed dispute resolution method (mediation, arbitration, or court).
| Field Mapping | Pre-fill customer and pickup/delivery fields to avoid re-entry errors. |
|---|---|
| Conditional Fields | Show extra fields when storage or specialty handling is selected. |
| Authentication | Require email or SMS verification for signer identity. |
| Signing Order | Set company signer first or customer signer first as needed. |
| Storage Location | Define secure retention and export locations for signed copies. |
Ensure your eSignature platform supports the file types and integrations your operations rely on.
Match platform capabilities to compliance needs such as HIPAA, 21 CFR Part 11, and internal audit policies when selecting tools for executing and storing agreements.
Often required at booking to reserve the move
Frequently 48–72 hours for full refund of deposit
Estimated start and end dates provided on booking
Customer should report visible damage upon delivery
Follow carrier deadlines; commonly 30–90 days
Company provides detailed estimate and scope.
Both parties sign and deposit secures the date.
Packing, loading, transport, and delivery occur.
File claims promptly and process final settlement.
| Criteria | Moving Company Agreement | Bill of Lading |
|---|---|---|
| Primary Purpose | service contract | receipt and title document |
| Signatory Parties | customer and carrier | carrier and shipper |
| Carrier Liability | contractual limits | statutory and contractual mix |
| Use Case | local/interstate moves | freight shipment custody |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |