Can the agreement be signed electronically?

Yes. Electronic signatures are generally enforceable under the ESIGN Act and UETA when intent, consent, attribution, and record retention are present; include any required consumer disclosures for consumer-facing transactions.

Do I need a notary for site exhibits?

Most service agreements do not require notarization for validity, but state-specific documents (e.g., deeds, certain powers of attorney) may. Check local formalities and notarize when language requires or when added evidentiary value is needed.

How do I verify signer authority?

Obtain a corporate resolution, delegation of authority, or power of attorney as appropriate, and match signer name and title to those records before accepting execution.

What if a site disagrees with master terms?

Resolve conflicts by documenting site-specific carve-outs in exhibits and obtaining explicit cross-reference signatures; avoid embedding contradictory language in a single clause.

Are HIPAA addenda required for healthcare sites?

Yes. When PHI is involved, attach a HIPAA-compliant BAA and specify permitted uses, safeguards, and breach-notification obligations to remain compliant with HIPAA rules.

How do I update the agreement later?

Follow amendment procedures in the master agreement: issue a written amendment, obtain signatures from authorized signatories, and attach revised exhibits with effective dates and a version control record.

Electronic Signature
Templates
Miscellaneous
Multi Location Service Agreement

Multi Location Service Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

MULTI LOCATION SERVICE AGREEMENT

Parties

This Multi Location Service Agreement ("Agreement") is entered into effective as of (the "Effective Date"), by and between the parties identified below.

Service Provider — Legal Name Service Provider — Address Service Provider — Contact Person & Title Client — Legal Name Client — Address Client — Contact Person & Title

Recitals

WHEREAS, Service Provider is engaged in the business of providing recurring operations, maintenance and support services across multiple commercial locations and possesses the personnel, expertise and resources necessary to perform the services described in this Agreement; and

WHEREAS, Client operates and/or controls multiple premises and desires to retain Service Provider to perform the services set forth herein at the locations listed in this Agreement under the terms and conditions stated below; and

WHEREAS, the parties desire to document their respective rights and obligations with respect to service delivery, payment terms, confidentiality and other material provisions as set forth in this Agreement.

Locations

The services described herein shall be performed at the following Client locations. Additional locations may be added by written amendment signed by both parties.

Location 1 — Address Location 1 — Onsite Contact / Phone Location 2 — Address Location 2 — Onsite Contact / Phone Additional Locations (list any additional addresses)

Scope of Work

Service Provider shall perform the services described below at each listed location in a professional and workmanlike manner consistent with industry standards. The parties may agree to site-specific statements of work executed as attachments to this Agreement.

Detailed Scope of Work

Payment Terms

Client shall pay Service Provider as follows. Fees are exclusive of taxes unless otherwise stated.

Fee — Per Location or Aggregate Billing Schedule Accepted Payment Methods

Late payments shall accrue interest and/or fees as set forth below.

Late Fee Grace Period Before Late Fee Applies

Term and Termination

This Agreement commences on and continues until unless earlier terminated in accordance with this Agreement.

Notice Period for Termination Without Cause

Either party may terminate for material breach if the breaching party fails to cure the breach within days after receipt of written notice specifying the breach.

Confidentiality

Each party (the "Receiving Party") shall protect and not disclose any non-public information of the other party (the "Disclosing Party") that is designated confidential or that reasonably should be understood to be confidential given its nature and the circumstances of disclosure ("Confidential Information"). Confidential Information may include, without limitation, pricing, technical processes, operational procedures and customer lists. The Receiving Party shall use Confidential Information solely for performance under this Agreement and shall not disclose it to any third party except to employees, agents or subcontractors on a need-to-know basis who are bound by confidentiality obligations no less protective than this clause. Confidentiality obligations shall remain in effect during the Term and for three (3) years following termination, except that trade secrets shall be protected for so long as they remain trade secrets under applicable law.

Acknowledgement of Confidentiality I acknowledge and accept the confidentiality obligations in this Agreement.

Insurance; Indemnification; Limitation of Liability

Service Provider shall maintain at its expense commercial general liability insurance and, where applicable, professional liability and workers' compensation insurance in limits customary for the trade. Service Provider agrees to indemnify and hold Client harmless from claims arising from Service Provider's negligent acts or omissions in performance of the services. Except for liability arising from breach of confidentiality, willful misconduct or gross negligence, neither party shall be liable for consequential, special or punitive damages. The aggregate liability of either party under this Agreement shall not exceed the total amounts paid by Client to Service Provider under this Agreement during the preceding twelve (12) month period.

Force Majeure

Neither party shall be liable for failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, labor disputes, government actions, civil unrest or supply chain interruptions. The affected party shall provide prompt written notice and use commercially reasonable efforts to resume performance.

Governing Law; Entire Agreement; Amendments

This Agreement shall be governed by and construed in accordance with the laws of the state of without regard to choice-of-law principles. This Agreement constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements and understandings, whether written or oral. Any amendment or modification to this Agreement must be in writing and signed by authorized representatives of both parties.

Notices

All notices required or permitted under this Agreement shall be in writing and delivered to the addresses listed in the Parties section or to such other address as a party designates in writing. Notices shall be effective upon receipt.

Miscellaneous

If any provision of this Agreement is held invalid or unenforceable, the remainder of the Agreement shall remain in full force and effect. Neither party may assign this Agreement without the prior written consent of the other, except to an affiliate or in connection with a merger or sale of substantially all assets, provided that the assignee assumes all obligations hereunder.

Service Provider — Printed Name:

By:

Date:

Client — Printed Name:

By:

Date:

What the Multi Location Service Agreement Is

A Multi Location Service Agreement is a contract that defines terms, responsibilities, pricing, and service levels for a vendor that will provide recurring or project-based services across two or more physical sites. It consolidates site-specific schedules, scope-of-work attachments, billing and invoicing rules, insurance and indemnity language, service-level metrics, and change-order procedures into a single master document to reduce duplication and ensure consistent enforcement across jurisdictions and business units.

Why a Centralized Agreement Matters

A single Multi Location Service Agreement reduces administrative overhead, standardizes liability and insurance language across sites, and limits conflicting local terms that can increase risk and cost.

Who Typically Prepares and Signs These Agreements

Organizations and vendors who manage work across multiple addresses rely on this agreement to centralize terms and controls.

Property managers and real estate firms coordinating maintenance across portfolios.
Healthcare systems managing services at multiple clinics or facilities.
Franchisors, retailers, and chains requiring standard vendor terms across outlets.

Use the agreement to ensure consistent pricing, reporting, and compliance at each covered location while preserving site-level exhibits where needed.

Core Sections to Include in a Professional Agreement

A well-drafted Multi Location Service Agreement combines a master services framework with modular exhibits for each site, clarifying scope, pricing, SLAs, insurance, termination, and assignment rules.

Scope of Work

Describe services at a master level and reference per-location exhibits that detail tasks, frequencies, and site-specific exclusions for clarity and enforcement.

Pricing

Specify master pricing formulas, per-site price schedules, invoicing cadence, allowable taxes, and any location-based surcharge rules to avoid billing disputes.

Service Levels

Define measurable KPIs, response and remedy timelines, credits or penalties, and the process for measuring SLA performance at each location.

Insurance

Require vendor insurance types, minimum limits, additional insured endorsements, and site-specific coverage where facilities or regulatory risk differs.

Termination

Include termination for convenience, breach, and site-specific termination mechanics, plus obligations for transition and final billing at each location.

Change Orders

Document how changes to scope, schedule, or pricing are approved, executed, and applied to one or more locations to prevent scope creep.

Step-by-Step: Completing the Agreement

Follow these sequential steps to draft, review, and execute a Multi Location Service Agreement efficiently.

01

Prepare Master: Draft master terms, scope, pricing rules, and dispute resolution clauses.
02

Add Exhibits: Create per-site exhibits listing addresses, site contacts, and site-specific scope.
03

Legal Review: Have counsel check indemnity, insurance, and choice-of-law provisions for multi-jurisdictional risk.
04

Execute: Collect authorized signatures and date each exhibit as required.

How to Configure an Online Signing Workflow

Set up a consistent digital workflow so each site exhibit follows the master agreement and signs in the correct order.

Field	Configuration
Signing Order	Sequential signer order with conditional branches for regional approvals
Authentication	Email link, SMS code, or advanced signer authentication per site risk
Document Versioning	Lock master terms; allow only exhibit edits to preserve master integrity
Integrations	Connect to contract repository, billing system, or ERP for automatic record updates

Where to Send and Store the Agreement

A clear routing path ensures signed copies are delivered to legal, operations, and the site contact without manual handoffs.

Upload: Store the master and exhibits in a centralized contract repository.
Route: Send to legal and site stakeholders for review and approval.
Sign: Collect signatures using eSignature with audit trail and authentication.
Archive: Retain executed master and per-site exhibits in secure storage.

Digital Signing and Platform Considerations

Choose a platform that supports role-based signing, site-specific exhibits, audit trails, and integrations with your systems.

Integrations: Salesforce, NetSuite, Microsoft 365, Google Workspace supported
Document Formats: PDF, Word DOCX, and Excel are commonly accepted
Security: TLS 1.2/1.3 in transit; AES-256 at rest

Typical Timelines and Notice Periods

Establish clear dates and notice windows to reduce disputes about performance and termination at the location level.

Effective Date:

Date when master and exhibits begin applying to all sites

Invoice Payment Terms:

Commonly Net 30; include dispute and hold procedures

Termination for Convenience:

Often 30–90 days’ written notice across affected locations

Renewal Notice:

60–90 days advance written notice for non-automatic renewals

SLA Cure Period:

Define cure windows (e.g., 10–30 days) before remedies apply

Key Milestones From Draft to Site Implementation

Track milestones to coordinate rollout across multiple locations and to ensure each site receives necessary onboarding.

01

Draft Complete

Master terms and all exhibits finalized for review

02

Internal Approvals

Legal, procurement, and operations sign off to proceed

03

Execution

Authorized signatures collected for master and exhibits

04

Site Onboarding

Vendor performs kickoff and documents location readiness

Common Pitfalls to Avoid

Inconsistent site exhibits that conflict with master terms and create enforcement gaps.
Missing site-specific insurance endorsements that expose the client to uncovered losses.
Unclear billing rules causing delayed payments and invoice disputes across locations.
Lack of signer authority verification leading to invalid or unenforceable signatures.

Risks and Consequences of Errors

Contract Ambiguity: May void remedies or require expensive litigation

Incorrect Parties: Could prevent enforcement against intended entity

Missing Insurance: Leaves organization financially exposed to claims

Late Notices: Loss of termination rights or waiver of remedies

Improper Signing: Electronic signatures without consent evidence can be challenged

Noncompliance: Regulatory fines or contract repudiation in regulated sectors

Required Data Elements and Security Controls

Service Locations: Full street addresses for each site

Site Contacts: Name, role, email, and phone for each location

Scope Attachments: Signed exhibits describing per-site tasks

Insurance Details: Carrier, policy number, limits, and endorsements

Billing Information: Invoice recipient and payment instructions

Signature Audit: Timestamp, IP, and authentication method logged

Real-World Examples of Multi Location Agreements

These short examples show how different sectors adapt a master agreement with location-specific exhibits and operational attachments.

Martin Properties

A regional property manager adopted a master agreement to cover 45 buildings across three states

Consolidated pricing and insurance reduced inconsistencies
The standardized approach cut contract admin time and improved vendor compliance while allowing tailored service schedules per property.

Fertility Centers

A multi-clinic healthcare provider used a master services agreement with HIPAA addenda for each site

Patient data protections were appended per facility
The structure ensured consistent security controls, simplified vendor audits, and kept site-level operational differences documented.

Selected eSignature Vendor Comparison for Multi Location Execution

Compare basic pricing and feature signals for multi-location contract execution platforms. signNow is listed first per vendor-ordering rules.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting Price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free Trial	7-day free trial	Varies by plan	Varies by plan	Varies by plan	Varies by plan
Bulk Send	Yes	Yes	Yes	Yes	No
Audit Trail	Yes	Yes	Yes	Yes	Yes
HIPAA Compliant	Yes	Yes	Yes	No	No
Envelope Cap	No cap	100 env/user/yr	Varies	Varies	Varies

Who Has Authority to Sign on Behalf of a Party

Regional Manager

Regional managers may sign if delegated authority is documented in a corporate resolution or delegation policy; verify limits to monetary authority and termination rights before accepting signatures.

Authorized Agent

An authorized agent with written signing authority or power of attorney can execute site exhibits, but organizations should verify authority and retain supporting delegation documents.

Practical Tips for Accurate and Efficient Completion

Adopt standard operating procedures and templates to reduce review cycles and ensure consistent site-level compliance.

Use a Master Template

Maintain a single master agreement and enforce per-site exhibits for operational details; this reduces variation, simplifies renewals, and limits legal review to material deviations.

Standardize Billing

Require a single billing contact and standardized invoice fields for all locations to speed processing and reduce disputes; include late payment remedies for cross-site collections.

Verify Signatory Authority

Collect written delegations, corporate resolutions, or board approvals where needed; cross-check signer names and titles against official records to prevent invalid signatures.

Keep Audit Trails

Use eSignature platforms that record timestamp, IP, and authentication; maintain copies of executed master and exhibits for audit and dispute resolution.

Frequently Asked Questions

Answers to common questions about signing, enforceability, and managing multi-location exhibits.

Need help? Contact support

Can the agreement be signed electronically?
Yes. Electronic signatures are generally enforceable under the ESIGN Act and UETA when intent, consent, attribution, and record retention are present; include any required consumer disclosures for consumer-facing transactions.
Do I need a notary for site exhibits?
Most service agreements do not require notarization for validity, but state-specific documents (e.g., deeds, certain powers of attorney) may. Check local formalities and notarize when language requires or when added evidentiary value is needed.
How do I verify signer authority?
Obtain a corporate resolution, delegation of authority, or power of attorney as appropriate, and match signer name and title to those records before accepting execution.
What if a site disagrees with master terms?
Resolve conflicts by documenting site-specific carve-outs in exhibits and obtaining explicit cross-reference signatures; avoid embedding contradictory language in a single clause.
Are HIPAA addenda required for healthcare sites?
Yes. When PHI is involved, attach a HIPAA-compliant BAA and specify permitted uses, safeguards, and breach-notification obligations to remain compliant with HIPAA rules.
How do I update the agreement later?
Follow amendment procedures in the master agreement: issue a written amendment, obtain signatures from authorized signatories, and attach revised exhibits with effective dates and a version control record.

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