Parties
Full legal names and business entities of customer and OfficeMax; include DBA names and corporate identifiers to avoid confusion and to link billing and tax records correctly.
A well-drafted OfficeMax Business Services Agreement clarifies responsibilities, reduces billing disputes, establishes data handling expectations, and provides objective criteria for performance and remedies. It supports consistent procurement, helps meet regulatory requirements such as HIPAA or state consumer protections, and simplifies audit and recordkeeping processes for both parties.
Typical parties and internal roles that prepare or sign the agreement are shown below.
Confirm roles and approval thresholds before routing the agreement to avoid administrative delays or invalid signatures.
A named owner or corporate officer with authority to bind the business; signs to accept pricing, payment terms, and liability clauses and should verify legal entity name and tax ID before signing.
Operational contact who places orders and confirms delivery details; may sign for routine service agreements if delegated authority is documented in company policy or corporate resolution.
Full legal names and business entities of customer and OfficeMax; include DBA names and corporate identifiers to avoid confusion and to link billing and tax records correctly.
Detailed description of services, deliverables, specifications, quantities, service levels, and any required formats or templates to ensure outcomes match expectations and quality standards.
Unit prices, volume discounts, invoicing schedule, payment terms, late payment fees, and any pass-through costs such as expedited shipping or third‑party materials.
Service times, lead times for bulk orders, acceptance criteria for delivered work, and remedies for missed deadlines or defective fulfillment.
How customer data and documents are handled, storage and retention rules, encryption and access controls, and whether a Business Associate Agreement is required for HIPAA-covered data.
Termination rights, notice periods, limitation of liability, indemnities, and post-termination return or destruction of customer materials and data.
| Field | Configuration |
|---|---|
| Signer sequence | Set signer order to customer first then OfficeMax representative |
| Notifications | Enable email reminders at 3 and 7 days past due |
| Authentication | Use email link or SMS code; require stronger ID for sensitive data |
| Storage | Save signed PDF to company document store and retain audit trail |
Electronic submission supports common file formats and typical eSignature workflows, but verify provider capabilities for specific authentication needs.
Confirm the eSignature vendor supports audit trails, secure storage, and any required compliance such as HIPAA or 21 CFR Part 11 before relying on electronic execution.
Expect internal processing within 1–3 business days after final signature
Typical notice windows are 7–30 days depending on service type
Invoices often follow monthly or per-job billing cycles
Submit written disputes within the contract’s stated time window
Retention periods generally begin on contract execution or last delivery date
Customer places order and attaches specifications for the print or service job.
OfficeMax confirms feasibility, pricing, and estimated turnaround time for the request.
Work is produced, quality-checked, and prepared for delivery or pickup.
Customer inspects delivered goods and raises any quality issues within contract timeframe.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes (Business Premium) | Varies | Varies | Varies | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |
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