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OfficeMax Business Services Agreement

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OfficeMax Business Services Agreement

This Business Services Agreement (the "Agreement") is entered into as of , (the "Effective Date") by and between:

WHEREAS

WHEREAS, Service Provider is engaged in the business of providing printing, copying, document management and related office services and has the expertise, personnel and facilities necessary to perform the services described herein; and

WHEREAS, Client desires to retain Service Provider to perform certain business services pursuant to the terms and conditions set forth in this Agreement, and Service Provider is willing to provide such services on the terms and conditions set forth below.

NOW, THEREFORE, in consideration of the mutual covenants and promises contained in this Agreement, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:

1. Scope of Work

Service Provider shall perform the services described below (the "Services"). Service Provider shall provide all labor, materials, equipment and supervision necessary to perform the Services in a professional and workmanlike manner consistent with industry standards.

2. Payment Terms

Client shall pay Service Provider for the Services in accordance with this Section. Unless otherwise agreed in writing, all fees are exclusive of applicable taxes.

Late Payment: Any undisputed amount not paid within the Payment Due Days shall accrue interest at the lesser of the maximum rate permitted by applicable law or per month, compounded monthly. In addition, a late fee of USD may be charged for each invoice in default, provided such fee is permitted by law.

3. Term and Termination

This Agreement shall commence on , and shall continue until , unless earlier terminated in accordance with this Section.

Either party may terminate this Agreement for material breach by the other party if such breach remains uncured for a period of days after written notice. Either party may terminate for convenience upon days' prior written notice to the other party.

4. Confidentiality

Each party (the "Receiving Party") shall hold in strict confidence any non-public, proprietary or confidential information disclosed by the other party (the "Disclosing Party") that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure ("Confidential Information"). The Receiving Party shall: (a) use Confidential Information solely to perform its obligations under this Agreement; (b) restrict disclosure to employees, contractors and agents who have a need to know and who are bound by confidentiality obligations no less protective than those herein; and (c) not disclose Confidential Information to third parties without the Disclosing Party's prior written consent. Confidential Information shall not include information that: (i) is or becomes publicly known through no breach of this Agreement; (ii) was rightfully in the Receiving Party's possession prior to receipt from the Disclosing Party; or (iii) is independently developed without use of or reference to the Disclosing Party's Confidential Information. Upon termination or expiration, the Receiving Party shall return or destroy Confidential Information as directed by the Disclosing Party.

5. Indemnification and Limitation of Liability

Each party shall indemnify, defend and hold harmless the other party from and against any third-party claims, liabilities, losses, damages and expenses (including reasonable attorneys' fees) to the extent caused by the indemnifying party's breach of this Agreement, negligence or willful misconduct. EXCEPT FOR LIABILITY ARISING FROM A PARTY'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR INDEMNIFICATION OBLIGATIONS, NEITHER PARTY SHALL BE LIABLE FOR SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES. THE AGGREGATE LIABILITY OF EITHER PARTY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CLIENT TO SERVICE PROVIDER UNDER THIS AGREEMENT DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

6. Notices

All notices, requests, consents and other communications required or permitted under this Agreement must be in writing and delivered to the addresses below (or such other address as a party designates by written notice).

7. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to its conflict of law principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in that State for resolution of disputes.

8. Entire Agreement

This Agreement, including any exhibits or attachments expressly incorporated herein, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, negotiations and communications, whether written or oral, relating to such subject matter. No amendment or modification of this Agreement shall be binding unless in writing and signed by authorized representatives of both parties.

9. Miscellaneous

Assignment: Neither party may assign this Agreement without the other party's prior written consent, except that Service Provider may assign this Agreement to an affiliate or in connection with a merger or sale of substantially all of its assets. Severability: If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. Waiver: The failure to exercise any right shall not constitute a waiver of that right.

Counterparts: This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one instrument. Electronic signatures shall be sufficient to bind the parties.

Service Provider Printed Name:

By:

Date:

Client Printed Name:

By:

Date:

Enter text✕

What the OfficeMax Business Services Agreement Covers

The OfficeMax Business Services Agreement is a standard commercial contract that sets terms between a customer and OfficeMax for printing, copying, mailing, store fulfillment, and related services. It identifies the parties, scope of work, pricing and payment terms, delivery and turnaround expectations, data handling and privacy obligations, liability limitations, indemnities, and termination mechanics. Many organizations use this agreement to document recurring service relationships and to allocate risk; it can be executed on paper or electronically and may be adapted to meet state-specific or industry-specific regulatory requirements.

Why a Clear Agreement Matters for Service Deliveries

A well-drafted OfficeMax Business Services Agreement clarifies responsibilities, reduces billing disputes, establishes data handling expectations, and provides objective criteria for performance and remedies. It supports consistent procurement, helps meet regulatory requirements such as HIPAA or state consumer protections, and simplifies audit and recordkeeping processes for both parties.

Why a Clear Agreement Matters for Service Deliveries

Who Typically Engages With This Agreement

Typical parties and internal roles that prepare or sign the agreement are shown below.

  • Office managers — order services, approve estimates, and coordinate delivery and quality checks.
  • Procurement officers — negotiate pricing, establish payment schedules, and manage contract renewals.
  • Small business owners — direct the service scope, review invoices, and accept liability for payment.

Confirm roles and approval thresholds before routing the agreement to avoid administrative delays or invalid signatures.

Primary Signer Profiles

Business Owner

A named owner or corporate officer with authority to bind the business; signs to accept pricing, payment terms, and liability clauses and should verify legal entity name and tax ID before signing.

Office Administrator

Operational contact who places orders and confirms delivery details; may sign for routine service agreements if delegated authority is documented in company policy or corporate resolution.

Core Elements to Expect in the OfficeMax Business Services Agreement

The agreement typically includes contract essentials that govern service delivery, pricing, performance standards, and legal protections for both parties. Each element should be reviewed for clarity and for any required state- or industry-specific modifications.

Parties

Full legal names and business entities of customer and OfficeMax; include DBA names and corporate identifiers to avoid confusion and to link billing and tax records correctly.

Scope of Services

Detailed description of services, deliverables, specifications, quantities, service levels, and any required formats or templates to ensure outcomes match expectations and quality standards.

Pricing and Payment

Unit prices, volume discounts, invoicing schedule, payment terms, late payment fees, and any pass-through costs such as expedited shipping or third‑party materials.

Delivery and Turnaround

Service times, lead times for bulk orders, acceptance criteria for delivered work, and remedies for missed deadlines or defective fulfillment.

Data Protection

How customer data and documents are handled, storage and retention rules, encryption and access controls, and whether a Business Associate Agreement is required for HIPAA-covered data.

Termination and Liability

Termination rights, notice periods, limitation of liability, indemnities, and post-termination return or destruction of customer materials and data.

Step-by-Step: Completing the Agreement

Follow these sequential steps to prepare, review, and finalize the OfficeMax Business Services Agreement.

  • 01
    Gather documents: Collect entity formation, EIN, and billing details before populating the form.
  • 02
    Specify services: Clearly list deliverables, quantities, and turnaround times to avoid ambiguity.
  • 03
    Confirm pricing: Verify unit prices, discounts, and any additional fees with the OfficeMax representative.
  • 04
    Sign and distribute: Have authorized signer execute the agreement and send final copies to all parties.

Digital Workflow Settings for eSubmission

Recommended configuration options when using an eSignature or supplier portal to route and track the agreement.

Field Configuration
Signer sequence Set signer order to customer first then OfficeMax representative
Notifications Enable email reminders at 3 and 7 days past due
Authentication Use email link or SMS code; require stronger ID for sensitive data
Storage Save signed PDF to company document store and retain audit trail

Where to Send or File the Executed Agreement

Identify the primary destinations for signed copies depending on whether the agreement is executed electronically or on paper.

  • OfficeMax account: Upload signed agreement to the customer’s OfficeMax account for service linkage
  • Email distribution: Email signed PDF to the OfficeMax business services address on file
  • Corporate records: Store a copy in your internal contract repository for audits
  • eSignature provider: Keep the completed envelope and audit trail with your eSign vendor

Digital Signing and Compatibility Notes

Electronic submission supports common file formats and typical eSignature workflows, but verify provider capabilities for specific authentication needs.

  • File formats: PDF, DOCX, and fillable forms supported
  • Integrations: Works with CRM and cloud storage platforms
  • Authentication: Email/SMS code, KBA, or advanced methods available

Confirm the eSignature vendor supports audit trails, secure storage, and any required compliance such as HIPAA or 21 CFR Part 11 before relying on electronic execution.

Key Timing and Notice Requirements to Track

Common deadlines and notice periods in OfficeMax service agreements that affect performance, cancellation, and billing.

Signing turnaround:

Expect internal processing within 1–3 business days after final signature

Cancellation notice:

Typical notice windows are 7–30 days depending on service type

Billing cycle:

Invoices often follow monthly or per-job billing cycles

Dispute notice:

Submit written disputes within the contract’s stated time window

Record retention start:

Retention periods generally begin on contract execution or last delivery date

Typical Processing Milestones from Request to Fulfillment

A sequential view of common milestones helps internal teams coordinate requirements and approvals.

01

Request Submitted

Customer places order and attaches specifications for the print or service job.

02

Order Review

OfficeMax confirms feasibility, pricing, and estimated turnaround time for the request.

03

Production

Work is produced, quality-checked, and prepared for delivery or pickup.

04

Delivery and Acceptance

Customer inspects delivered goods and raises any quality issues within contract timeframe.

Common Preparation Errors to Avoid

  • Using incomplete legal names or outdated EINs, which can delay invoicing and trigger backup withholding.
  • Failing to attach specifications or exhibits, causing disputes about deliverables and additional charges later.
  • Not confirming signer authority or approval thresholds, which can render the agreement unenforceable.
  • Missing required data protection addenda for HIPAA-covered data, exposing parties to privacy compliance risk.

Consequences of Incorrect or Incomplete Agreements

Tax penalties: Backup withholding may apply
Contract disputes: Potential costly litigation
Data breach fines: Regulatory penalties possible
Service interruption: Work may be delayed or withheld
Invalid signature: Agreement may be unenforceable
Late fees: Additional charges for missed payments

Security and Compliance Considerations

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest
Audit trail: Complete signing event history
Access controls: Role-based permissions and SSO support
BAA available: Business Associate Agreement for HIPAA
Certifications: SOC 2 Type II and ISO 27001
Accessibility: WCAG 2.0 Level AA compliance

eSignature Vendor Pricing Snapshot for Executing the Agreement

Comparison of common vendor starting prices and basic feature presence; signNow is listed first per vendor-comparison conventions.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes (Business Premium) Varies Varies Varies Varies
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies Varies Varies

Real-World Examples of Electronic Agreement Use

Practical examples illustrate how organizations complete and manage service agreements electronically with auditability and security.

Optica Ventures (COO)

The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.

  • The platform reduced turnaround time.
  • Optica integrated e-signature into ordering workflows to streamline approvals and reduce field rework across multiple locations.

Fertility Centers of Illinois (Founder)

The airSlate SignNow team has been exceptional, responsive, the API has been great, and we're extremely happy that we chose airSlate SignNow as a company.

  • API integration supported automation.
  • The practice automated patient consent and administrative forms with secure storage and audit trails to meet compliance needs.

Frequently Asked Questions and Troubleshooting

Answers to typical questions about execution, legal validity, notarization, corrections, and storage of the OfficeMax Business Services Agreement.


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