Establishing secure connection…Loading editor…Preparing document…

Package Installation Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

PACKAGE INSTALLATION AGREEMENT

This Package Installation Agreement (the "Agreement") is entered into as of by and between Installer Name: , whose address is (hereinafter "Installer"), and Client Name: , whose address is (hereinafter "Client").

WHEREAS

WHEREAS, Installer is engaged in the business of delivering and installing software packages, hardware packages, or bundled deliverables (collectively, "Packages"), and represents that Installer has the skill, experience, and personnel necessary to perform installation services for the Client; and

WHEREAS, Client desires to engage Installer to perform installation services for the Packages described in this Agreement, subject to the terms and conditions set forth below.

SCOPE OF WORK

Installer shall perform the installation, configuration, testing, and reasonable on-site or remote support necessary to place the Package into operational use in accordance with the specifications and milestones set forth below. Installer shall supply labor, supervision, and standard tools required for the installation, unless otherwise specified.

PAYMENT TERMS

Client shall pay Installer the compensation described below in consideration for the installation services rendered. All payments are due in United States dollars and exclusive of applicable taxes unless otherwise stated.

Late Payment: Any amount not paid when due shall accrue interest at a rate of on the outstanding principal balance, compounded monthly, or the maximum rate permitted by law, whichever is less. Client shall also reimburse Installer for reasonable collection costs, including attorneys' fees, incurred to collect delinquent payments.

TERM AND TERMINATION

Term: The term of this Agreement shall commence on Start Date: and shall continue until End Date: unless earlier terminated in accordance with this Section.

Either party may terminate this Agreement for convenience upon written notice to the other party delivered at least days prior to the effective termination date. Either party may terminate for material breach if the breaching party fails to cure the breach within thirty (30) days after receipt of written notice specifying the breach. Termination shall not relieve Client of its obligation to pay for services performed and expenses incurred prior to termination.

CONFIDENTIALITY

Each party (the "Receiving Party") shall hold in confidence all non-public information disclosed by the other party (the "Disclosing Party") that is identified as confidential or that, by its nature, ought reasonably to be treated as confidential ("Confidential Information"). The Receiving Party shall not disclose Confidential Information to third parties except to employees, agents, or contractors with a need to know and who are bound by confidentiality obligations at least as protective as those herein. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was lawfully in the Receiving Party's possession prior to disclosure; (c) is received from a third party without breach of any obligation of confidentiality; or (d) is independently developed by the Receiving Party without use of or reference to the Disclosing Party's Confidential Information. Upon written request or upon termination of this Agreement, the Receiving Party shall return or destroy the Disclosing Party's Confidential Information.

WARRANTIES; LIMITATION OF LIABILITY

Installer warrants that the installation services will be performed in a professional and workmanlike manner consistent with industry standards for a period of from the date of completion. Installer's sole obligation under this warranty shall be, at Installer's option, to re-perform nonconforming services or refund the portion of the fees attributable to such nonconforming services. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, INSTALLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, LOSS OF BUSINESS, OR LOSS OF USE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE AGGREGATE LIABILITY OF EITHER PARTY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNTS PAID TO INSTALLER UNDER THIS AGREEMENT.

ACCEPTANCE; FINAL INSPECTION

Upon completion of installation, Installer shall notify Client in writing that the Package is ready for acceptance testing. Client shall have a period of days to perform acceptance testing and either accept or provide written notice of deficiencies. Failure to provide notice of deficiencies within such period shall be deemed acceptance of the installation.

INSURANCE AND INDEMNIFICATION

Installer shall maintain, at Installer's expense, general liability insurance and workers' compensation insurance as required by applicable law during the performance of services. Installer shall indemnify and hold Client harmless from and against third-party claims arising out of Installer's negligent acts or omissions in the performance of the installation, provided that Client provides prompt written notice of any claim and cooperates in the defense.

GOVERNING LAW; DISPUTE RESOLUTION

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflict of law principles. The parties agree to attempt in good faith to resolve disputes by negotiation. If the parties cannot resolve a dispute within thirty (30) days, either party may pursue any remedy available at law or in equity.

ENTIRE AGREEMENT

This Agreement, together with any exhibits, statements of work, or schedules expressly incorporated herein, constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, proposals, and communications, whether written or oral. No modification of this Agreement shall be effective unless in writing and signed by authorized representatives of both parties.

NOTICES

All notices required or permitted under this Agreement shall be in writing and shall be deemed given when delivered personally, sent by certified mail (return receipt requested), or sent by nationally recognized overnight courier to the addresses set forth above or to such other address as a party may designate by notice.

Installer Printed Name:

By:

Date:

Client Printed Name:

By:

Date:

Enter text✕

What a Package Installation Agreement Covers

A Package Installation Agreement is a written contract that sets the terms for delivery and installation of a packaged product, system, or software bundle. It names the parties, defines the precise scope of installation work, lists hardware or software included, establishes site access and schedule requirements, allocates risk and insurance obligations, and records payment, warranty, and acceptance criteria. The agreement may also specify permits, inspection obligations, post-installation support, and dispute resolution procedures. When allowed by law, it can be executed electronically under ESIGN and applicable state UETA rules.

Why a Clear Installation Agreement Matters

A clear Package Installation Agreement reduces scope disputes, clarifies responsibility for permits and safety, preserves warranty rights, and fixes payment milestones and acceptance tests to reduce project delays and unexpected costs.

Why a Clear Installation Agreement Matters

Who Commonly Uses This Agreement

This agreement is used by businesses and individuals arranging professional installation of goods, equipment, or software packages.

  • Equipment vendors arranging on-site installation and handover of appliances and systems.
  • Contractors and subcontractors documenting scope, schedule, permits, and inspection responsibilities.
  • IT teams and SaaS vendors installing software packages, integrations, and configuration services.

Use it to document expectations, acceptance testing, insurance coverage, and payment milestones before work begins.

Core sections to include in the agreement

A professional Package Installation Agreement groups obligations and protections into distinct sections so each party understands duties, timing, and remedies. Covering these six areas reduces ambiguity and supports enforceability.

Parties

Identify full legal names and business types for each party, including billing entity, parent companies, and points of contact responsible for approvals and site access.

Scope of Work

Describe tasks, deliverables, materials supplied, configuration details, and any exclusions. Attach technical exhibits, bill of materials, or configuration checklists as enforceable appendices.

Schedule

Specify milestone dates, lead times for permits or site readiness, allowable delays, and cure periods for missed deadlines to allocate delay risk clearly.

Payment Terms

State total price, deposit and progress payment schedule, invoicing procedures, late fees, and retainage if used; link payments to documented acceptance events.

Warranties & Acceptance

Define workmanship and product warranties, acceptance testing procedures, remediation steps for defects, and timetables for reporting and correcting problems.

Liability & Insurance

Allocate responsibility for damages, require minimum insurance limits, indemnities, limits on consequential damages, and any required certificates of insurance.

Step-by-step: completing the agreement

Follow these sequential actions to produce a complete, enforceable Package Installation Agreement.

  • 01
    Review terms: Read all clauses and exhibits before entering data.
  • 02
    Populate fields: Fill names, dates, addresses, scope, and payment items precisely.
  • 03
    Attach exhibits: Include site plans, BOMs, and test checklists as exhibits.
  • 04
    Sign and distribute: Execute signatures and deliver copies to all parties and project records.

Configuring an online completion workflow

Set up a digital workflow to automate field population, routing, and signature collection for efficiency and auditability.

Field Configuration
Pre-fill party data Use templates and contact records to reduce data entry.
Conditional fields Show permit fields only when permit is required.
Signer order Set sequential or parallel signing as required.
Notifications Enable email/SMS reminders for pending signatures.

Where signed agreements should be sent and stored

After execution, route signed copies to the appropriate parties and systems to ensure compliance, invoicing, and warranty tracking.

  • Installer copy: Installer retains signed agreement for project records and scheduling.
  • Customer copy: Customer receives executed copy for acceptance and future reference.
  • Project archive: Upload PDFs and certificates to the project management system.
  • Warranty file: Store final acceptance and warranty information with service records.

Digital signing and technical file requirements

Use an eSignature provider that supports required file formats, authentication strength, and integration with project systems.

  • File formats: PDF, DOCX, and fillable forms supported.
  • Authentication: Email, SMS, and advanced options available.
  • Integrations: Connectors for CRM, ERP, and storage.

eSignature vendor comparison for installation agreements

Compare common pricing and capability criteria when selecting an eSignature provider for Package Installation Agreements. signNow is listed first per vendor comparison rules.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes (Business Premium) Varies by plan Varies by plan Varies by plan Varies by plan
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Common mistakes to avoid

  • Leaving scope vague or relying on verbal change orders that create disputes over what work is included and paid for.
  • Failing to confirm permit responsibilities and local code compliance, which delays work and can create municipal fines or remediation costs.
  • Missing acceptance criteria or test procedures so parties disagree whether installation meets contract standards.
  • Using inconsistent party names or unsigned exhibits, which can undermine enforceability and complicate invoicing or warranty claims.

Practical tips for accurate and efficient completion

Apply these best practices to reduce rework, accelerate approvals, and protect both parties during installation projects.

Confirm licensing, permits, and local compliance
Document which party obtains permits and expected timelines; attaching permit numbers or application receipts to the agreement prevents disputes and delays during inspections.
Use clear acceptance and testing procedures
Specify measurable acceptance tests, inspection criteria, and defect remediation steps; tie final payment to successful completion of these tests for clarity.
Keep versioned exhibits and change logs
Track changes with dated exhibits and signed change orders; retain an auditable chain of which version governs scope and price.
Select durable signature and storage practices
Execute with compliant eSignatures where permitted, store tamper-evident signed PDFs, and maintain backup archives to support warranty and dispute resolution.

Required information typically included in the agreement

Party Names: Full legal names of all parties
Addresses: Billing and installation addresses
Contact Information: Phone and email for project leads
Installation Site: Specific site location and access instructions
Scope Summary: Concise description of tasks and exclusions
Payment Details: Amount, due dates, and invoice recipient

Penalties and risks of incorrect or incomplete agreements

Unenforceable Terms: Ambiguity can make clauses unenforceable
Delay Costs: Unallocated delays create extra expenses
Permit Fines: Improper permitting may trigger fines
Warranty Loss: Improper documentation may void warranty
Liability Exposure: Undefined responsibilities increase risk
Tax Reporting: Incorrect payee info can trigger backup withholding

Key project milestones and sequencing

Track milestones from contract signing through final acceptance to coordinate permits, site readiness, and payment triggers.

01

Contract Signed

Execution confirms scope, pricing, and baseline schedule.

02

Permits Obtained

Permit approval clears work to start onsite.

03

Installation Start

Installer mobilizes and begins physical or software installation.

04

Final Acceptance

Acceptance testing completed and final payment released.

Typical timing elements to document

Include explicit dates and notice periods so parties have objective triggers for work, inspection, and payment.

Effective Date and Term:

State start date and contract duration or termination provisions.

Notice Periods:

Specify cure and notice periods for defaults or schedule changes.

Inspection Windows:

Allow defined days for customer inspection after installation.

Warranty Reporting:

Set deadlines for defect reports to preserve warranty rights.

Payment Due Dates:

Tie invoice due dates to milestones and acceptance events.

Illustrative use cases

These examples show common practical scenarios for a Package Installation Agreement.

On-site Equipment Install

A general contractor hires an HVAC supplier for unit installation

  • Installer must obtain building permits and schedule inspections
  • The contract ties final payment to passing inspection and a signed acceptance checklist, reducing later disputes.

Software Package Deployment

A company engages a SaaS vendor to install and configure a packaged application

  • Scope includes data migration and integration with existing systems
  • The agreement lists acceptance tests, rollback procedures, and a 30-day post-install support period to resolve defects.

FAQs and troubleshooting for common issues

Answers to frequent questions about validity, eSign use, notarization, storage, and correcting errors in Package Installation Agreements.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users