Identity
Full legal name and taxpayer or account identifier for payer and payee.
A properly completed form reduces cash handling and reconciliation errors, clarifies payer consent, creates an auditable record for accounting and compliance, and supports consumer protection obligations under ESIGN and UETA while enabling secure electronic signing and storage.
Roles that sign include the payer (authorized account holder), an authorized billing representative, and when required, a witness or notary depending on state or industry rules.
Full legal name and taxpayer or account identifier for payer and payee.
Payment method, last four of account or token, routing or gateway reference, and billing frequency.
Clear, unambiguous consent language that specifies one-time or recurring charges, amounts, and cancellation procedure.
Signer verification method such as email link, SMS code, or stronger multifactor authentication.
Contact details, timeline for disputes, and refund policy succinctly stated.
Statement of how long the record will be kept and how the payer can obtain a copy.
| Field | Configuration |
|---|---|
| Authentication | Email plus optional SMS code for basic verification |
| Payment Tokenization | Use PCI-compliant gateway with on-file token support |
| Notifications | Route receipts to AR inbox and payer email |
| Retention Policy | Encrypt stored records and retain per legal minimums |
Ensure the selected platform supports your required authentication strength, audit trail detail, and secure storage policies.
The date entered; governs when charges may be posted.
Card or ACH settlement usually completes in 1–3 business days.
Typical emailed links expire after 7–30 days per configuration.
Consumers typically have 60–120 days to contest charges.
If requested, deliver W-9 information to payers on demand.
Sender creates and sends the authorization request to payer.
Signer completes verification required by policy.
Signed authorization recorded with timestamp and audit trail.
Payment clears and is posted to payee accounts.
Optica standardized electronic authorizations for recurring investor fees to reduce manual collection.
A property manager collected tenant ACH authorizations during online lease signing to simplify rent collection.
| Document Type | Payment Cashless Form | W-9 | Invoice |
|---|---|---|---|
| Primary Purpose | authorize payments | provide tin to payer | request payment |
| Tax Use | indirect | direct | indirect |
| Signature Required | optional | ||
| Retention Impact | long-term | as requested | short-term |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |