Parties
Clear identification of the lender, servicer (if different), and borrower with full legal names, addresses, and contact emails to avoid ambiguity in enforcement or notifications.
A formal Payment Deferral Skip A Pay clarifies the scope and timing of relief, protects both parties from misunderstandings, and preserves an auditable record for compliance and customer service reviews.
Lenders, loan servicers, credit unions, captive finance companies, and borrowers commonly use the Payment Deferral Skip A Pay in retail, auto, mortgage, and consumer lending contexts.
Proper role separation — intake, approval, and execution — reduces errors and speeds processing while ensuring regulatory and internal policy checks are completed.
Loan officers or servicer representatives sign to confirm lender approval and to record any conditions tied to the deferral; their signature indicates the deferral meets internal policy and regulatory review requirements.
The borrower (individual or authorized business signatory) signs to acknowledge the new payment schedule and any additional terms, including interest accrual, fees, and the effective date of the deferral.
Clear identification of the lender, servicer (if different), and borrower with full legal names, addresses, and contact emails to avoid ambiguity in enforcement or notifications.
Loan number, original balance, interest rate, and payment frequency so accounting systems can reconcile postings and generate accurate amortization following the deferral.
Exact deferment dates, number of payments deferred, whether payments are skipped or added to the end, and how interest is treated during the deferral period.
Any administrative fees, notary fees, or waived charges clearly stated so the borrower understands immediate and long-term financial effects.
Execution block for borrower and authorized lender representative with printed name, role, date, and witness or notary lines if required by policy or state law.
Consumer disclosure language covering rights, credit reporting impact, and how to rescind consent where applicable to satisfy ESIGN consumer disclosure rules.
Borrower should submit documentation as early as possible; lenders often require 5–10 business days before next payment.
Typical internal review completes in 3–7 business days for standard requests.
Borrower notified within lender SLA, commonly 5–10 business days from receipt.
Specified on the form; may be the next scheduled payment date or a later agreed date.
Servicer posts change and provides confirmation; allow 1–3 business days for system updates.
Intake team logs the request and assigns a tracking number for correspondence.
Underwriting confirms borrower eligibility and computes financial impact.
Servicer prepares the Payment Deferral Skip A Pay and obtains required signatures.
Accounting posts adjustments and confirmation is sent to the borrower.
Use a secure e-signature platform that supports audit trails, access logs, and common file formats to preserve evidentiary value.
Confirm the platform supports ESIGN/UETA compliance, optional two-factor signer authentication, and secure storage to meet audit and regulatory needs.
| Criteria | Payment Deferral | Loan Modification | Forbearance |
|---|---|---|---|
| Notarization Required | usually no | sometimes yes | usually no |
| Typical Use | short-term relief | permanent term change | temporary hardship relief |
| Credit Reporting Impact | varies by lender | often updated | varies by lender |
| Processing Time | days to weeks | weeks to months | days to weeks |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A borrower requests short-term relief after medical leave
An auto consumer seeks a single payment deferral during temporary unemployment