Parties
Full legal names and entity types for merchant and processor, including DBAs where applicable.
A formal Payment Processing Agreement Form clarifies fees, liability, and operational responsibilities so each party knows how transactions, refunds, and chargebacks are handled. It reduces dispute risk, supports PCI and privacy compliance, and documents who controls customer data and settlement timing.
Identifying the correct signers up front reduces execution delays and ensures the agreement references the proper legal entity.
Full legal names and entity types for merchant and processor, including DBAs where applicable.
Scope of processing services: card brands, ACH, mobile wallets, recurring billing, and any merchant-initiated transactions.
Clear fee schedule, interchange pass-through or blended pricing, settlement timing, and currency handling.
Chargeback procedures, response timeframes, liability allocation, and dispute escalation steps.
PCI requirements, encryption/tokenization, breach notification, and responsibilities for audits and assessments.
Termination triggers, transition assistance, indemnities, limits on damages, and insurance obligations.
| Field | Configuration |
|---|---|
| Authentication | Email link or SMS code; use stronger KBA for high-risk merchants |
| Payment Link | Embed processor token or redirect to hosted payment page |
| Document Versioning | Enable version control; retain prior executed copies |
| Audit Trail | Capture IP, timestamp, and action log for each signer |
Ensure the chosen platform supports audit trails, export to accounting systems, and any required compliance addenda for your industry.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial | Yes, trial available | Yes, trial available | Yes, limited trial | Yes, limited trial |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Provide upon payer request with no fixed deadline
Recipient and IRS due Jan 31 annually
Individual return due April 15; extension to Oct 15 with Form 4868
Keep 3 years after hire or 1 year after termination
RON session timing varies by provider and state rules
Complete terms, fees, and technical attachments before review.
Legal and finance sign-off on liability and billing language.
Collect authorized signatures via eSignature or notarization as required.
Store executed copies and audit trails per retention rules.
A venture-backed marketplace standardized its Payment Processing Agreement to centralize fees and dispute rules, reducing onboarding time by half.
A regional property manager used an electronic Payment Processing Agreement for rental and utility payments, enabling mobile execution on site.