Identification
Full legal name, any former names, government ID number type (e.g., driver’s license or passport) and issuing state or country. Use exact, verifiable values.
A complete, accurate Profile reduces onboarding friction, lowers data-entry errors, and supports regulatory needs such as identity verification and record retention. It creates a single source of truth for account management and auditability without prescribing a specific platform or workflow.
Maintain clear ownership and a single update path so departments reference the same verified data set.
An individual whose name and identifiers appear on the Profile. They must provide truthful identity details, sign any consent provisions, and verify contact information. Their signature or electronic consent binds the account-level permissions.
A delegated signer or agent (for minors, businesses, or third-party administrators) with documented authority. Organizations should record the delegation source and retain proof of authorization alongside the Profile.
Full legal name, any former names, government ID number type (e.g., driver’s license or passport) and issuing state or country. Use exact, verifiable values.
Primary email, secondary email, mobile and landline numbers, and mailing address including ZIP code. Indicate preferred contact method.
Username or account ID, account creation date, and last authentication method used. Do not store plaintext passwords in the Profile.
Explicit checkboxes or signed statements for data-sharing, marketing preferences, and third-party integrations; record date/time of consent.
Billing address, tax identification number where required (TIN/EIN), and payment method type. Flag missing TINs to trigger W-9 collection when necessary.
Attach scanned ID, KYC results, or verification timestamps. Maintain an audit trail showing who validated each item and when.
A legible scanned copy of a driver’s license or passport used to substantiate the identity fields; redact nonessential fields for privacy when appropriate.
Recent utility bill or bank statement under the individual’s name to confirm mailing address, typically dated within the last 60–90 days.
When collecting a TIN for U.S. payees, attach a completed W-9 to avoid backup withholding and to satisfy payer reporting obligations.
If an agent signs on behalf of the account holder, include a signed authorization or power-of-attorney document showing delegation of authority.
| Field | Configuration |
|---|---|
| Email verification | Enable one-time code (SMS or email) for primary contact. |
| Required fields | Mark ID, DOB, and contact email as mandatory. |
| Conditional logic | Show tax fields only if payment or vendor status applies. |
| Retention tag | Apply classification tags for retention and legal holds. |
Choose a platform that provides audit trails, secure storage (AES-256), and configurable retention controls to match legal requirements.
Collect a W-9 upon payee onboarding to avoid backup withholding
1099-NEC to recipient and IRS by Jan 31
Retain I-9 for 3 years after hire or 1 year after termination
Retain signed consents for the period required by the transaction
Re-verify high-risk data annually or as policy dictates
System logs receipt and issues a confirmation to the submitter.
KYC checks, TIN validation, and email verification run automatically.
Flagged items routed to compliance or onboarding for human review.
Approved Profiles are activated and stored with retention tags.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Varied | Varied | Varied | Varied |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/yr | Varies by plan | Varies by plan | Varies by plan |
Optica implemented a centralized Profile to reduce onboarding time
A healthcare provider secured patient consents and PHI handling via Profiles