Service Description
Describe each care activity, frequency, dates, and any add-on services. Be specific about pick-up and drop-off windows, supervision ratios, and any grooming or exercise included.
A clear Pet Services Document reduces disputes by documenting services, fees, vaccination requirements, and emergency care instructions. It protects both parties by allocating liability and setting cancellation and payment terms, and supports regulatory or insurance requests when proof of consent or care history is needed.
Pet owners, groomers, kennels, sitters, and veterinary clinics commonly use the Pet Services Document to formalize care arrangements and responsibilities.
Tailor the form to the provider type and retain a signed copy for both the owner and the provider for recordkeeping and dispute resolution.
Describe each care activity, frequency, dates, and any add-on services. Be specific about pick-up and drop-off windows, supervision ratios, and any grooming or exercise included.
List deposits, per-service fees, accepted payment methods, late-payment penalties, refund conditions, and handling of incidental expenses such as medications or special diets with exact amounts or calculation method.
Require current vaccination records (including rabies where applicable), declare known illnesses, describe required flea/tick prevention, and state whether boosters or vet checks are needed before care begins.
Obtain authorization for veterinary treatment, designate preferred vet and emergency contact, outline maximum authorization amount, and specify when provider must seek owner consent before non-emergency procedures.
Clearly state limits of provider liability, owner obligations for disclosed behavior issues, insurance responsibilities, and indemnification for damages caused by the animal during care, including third-party claims.
Define notice periods, forfeiture of deposits for late cancellations or no-shows, any rescheduling windows, and how refunds are calculated for interrupted care, including cleaning or medical costs deduction.
| Field | Configuration |
|---|---|
| Reminders & Notifications | Automated email/SMS reminders before service. |
| Conditional Fields for Pets | Show vaccination upload when boarding selected. |
| Payment Collection | Require deposit and capture card on file. |
| Signature Authentication | Email link or SMS code verification. |
File formats and integrations influence how you share and store Pet Services Documents securely across systems.
Confirm service date and time at booking.
Deposit required by specified date to secure slot.
Specify notice period to avoid forfeiting deposit.
Provide current records before first service date.
Retain executed copy for at least the service term plus three years.
Owner submits service request and preferred dates.
Provider confirms slot, requests vaccination proof, and collects deposit.
Provider performs care and documents any incidents or treatments.
Invoice issued, payment settled, pet released to authorized person.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial (no credit card) | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
A community boarding kennel uses the Pet Services Document to record owner contact, pet medical history, service dates, and authorized caregivers before boarding begins.
A mobile groomer requires owners to sign a service agreement before arrival, specifying on-site procedures, power access needs, and whether sedative or medicated shampoos are permitted.