Customer Details
Full legal name, billing address, shipping address, contact phone and email for order confirmation and tracking; use exact names to match payment records.
A structured template reduces fulfillment mistakes, clarifies licensing and recipient details, and creates a single record for accounting and customer service. Consistent fields cut processing time and help meet tax and consumer-protection obligations.
The template aligns handoffs between sales, fulfillment, billing, and legal or IP review teams.
Full legal name, billing address, shipping address, contact phone and email for order confirmation and tracking; use exact names to match payment records.
Itemized list of prints, framed photos, digital files, and add-ons including SKU, quantity, size, and any customization or framing preferences for fulfillment accuracy.
Hampers, gift wrap, protective inserts, and special instructions (e.g., fragile, perishable) to guide packers and carriers and reduce damage claims.
Photo usage rights, model releases, and copyright transfer language where applicable to clarify permitted use and limit downstream disputes.
Payment method, sales tax collection, invoice number, and refund policy summarized to support accounting reconciliation and compliance.
Preferred carrier, delivery window, recipient ID requirements, and return address plus return authorization instructions to streamline returns handling.
| Field | Configuration |
|---|---|
| Customer Info | Required; verify email and phone for notifications |
| Image Upload | Allow JPG/PNG/PDF; maximum 50 MB per file |
| Release Attachment | Optional conditional field triggered when licensing is checked |
| Signature | Digital signature field with date and signer role |
Confirm the platform provides tamper-evident signed documents, export to your preferred storage format, and role-based access controls for staff.
Within 24 hours of receipt
48–72 hours for customer sign-off
1–5 business days depending on customization
Carrier transit time varies by destination
Specify days (commonly 14–30 days)
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Yes | Yes | Yes | Yes |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |